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TERMS AND CONDITIONS

At Bluegrass Soft Wash, we want all our clients to understand our service expectations. It is important to be fully informed on the services and our expectations. Please review and let us know if you have any questions or concerns about any information contained in our agreement. We will require you to verify that you read and understood the terms and conditions agreement before any work is done.

BINDING AGREEMENT

These terms and conditions serve as a binding agreement between the property owner, hereby identified as “client” and Bluegrass Soft Wash and its owners, employees, and subcontractors, hereby identified as “company,” for the execution or services in exchange for payment for residential or commercial exterior cleaning services to include pressure washing and non-pressure washing. The services that Bluegrass Soft Wash provide to you are subject to the following terms and we reserve the right to update the terms and conditions any time without notice to you. You can review the Terms and conditions by clicking on the Terms and conditions links via our website, email communications or any other communications such as estimate or invoice links.

AUTHORIZATIONS:

Client agrees to allow company on the property for the purposes of completing cleaning services requested. Client understands that the cleaning service will be completed in the timeframe given during the estimate. Due to unforeseen circumstances such as bad weather, the cleaning service may need to be moved to the next available business day. Client understands that the company will do their best to accommodate for a quick reschedule but have to work around other scheduled clients and weather. Company also has the permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.

Client agrees to allow company to utilize their residential water source via outdoor spigot, which will be turned on and easily accessible on the date of service. If on well water, or if in an area with low water pressure or volume, client agrees to inform the company and will avoid using any water during the cleaning service. If clients water source is not sufficient for cleaning service, they must inform the company so they can adequately prepare to bring water with them to cover required flow. Bluegrass Soft Wash does not hook up to the homeowner’s power as our equipment is powered by our own systems or ran on gas. We do require that all outside electrical outlets and fixtures are shut off before arrival to complete washing service. The only hookup is to your homes spigot for water and the only item to be touched by the crew members. Crew members are to inspect any spigot previous to cleaning to ensure there is no damage to area and inspection after. Per their required training, they must take before and after photos. Bluegrass Soft Wash will not be held accountable for previously damaged spigots. Client will be informed of any previously noted damage. Bluegrass Soft Wash will not be held accountable for any issues within or outside the home that is not related to the cleaning service.

RISKS AND RELEASES OF LIABILITY ACKNOWLEDGEMENT

Bluegrass Soft Wash technicians are well trained in the equipment used in the cleaning industry and take extreme precautions in making sure the company does not cause harm to your investment. Bluegrass Soft Wash uses safe techniques with the use of low pressure on delicate surfaces such as siding. However, damage can still occur to any delicate surface due to poor maintenance, neglect to the property and or low grade building materials. Routine maintenance per manufacture’s recommendations on the homes surfaces, should be implemented by homeowners to avoid any potential defects. Prior to washing the home any areas of concern need to be addressed by the homeowner to insure a watertight seal. This will prevent damage from occurring. The homeowner assumes all the risks and takes responsibility for any damage that occurs due to improper maintenance.

On the date of service, the company will note any pre-existing damage on the field hand checklist sheet with the client and have them sign. If client is unable to sign at time of noted damage, the company will note the absence on the field hand check list sheet and take photos of noted damage. Homeowner will have to sign off on the checklist sheet to note they have been informed of any damage once work is complete. If homeowner is unavailable at time of completion, the office manager will notify client of any damage before work along with supporting documentation. If any new damage is found during the cleaning process, the company will cease all cleaning efforts until the client can see the damage and acknowledge its existence.

Client understands that the company has set procedures to ensure plant life around the area of cleaning is protected. Client understands that their wash could be scheduled during midday sun and there could be potential for leaf burn as water can get on and around the plant during the cleaning process. If any issues arise with plant life around the area of cleaning, the company will evaluate to see if plant life suffered from leaf burn and will recover or if it has been killed. Company will then determine plan of action after evaluation of plant life.

ON THE DAY OF THE SERVICE:

Please have a water spigot activated and accessible
Please have all windows and doors shut tightly
Please ensure you shut off all outside electrical outlets and fixtures at breaker box prior to arrival
Please have all pets inside before and during cleaning
Please clear the work areas of all items and remove all sensitive materials from the areas being washed such as flags, doormats, and vehicles
Please avoid using water during the cleaning service to ensure no loss of pressure or volume
Please move ALL items (furniture, tables, grills, cars etc.) away from the house at least 15 feet

HOUSE WASH ACKNOWLEDGEMENT

Client understands that any blemish or flaw or any existing oxidation will be more noticeable after cleaning. Vinyl sided homes that have not been maintained or has contact sun exposure will be susceptible to oxidation. Signs of oxidation are as follows: chalky white powder on siding and the clear luster removed. Please understand if your home suffers from oxidation, you may see this difference after a cleaning. When home is covered with debris, those blemishes may not stand out as much as it would be after it has been cleaned. Most of the time those issues are pointed out to the client during estimate inspection or during cleaning process. Client understands that company may not find every flaw and is not reliable if it is more noticeable after wash unless it is found to be of negligence on company end. Client also understands if we do a site unseen estimate based off provided photos or use of Eagle eye software, that we will not be able to note any flaws in exterior surfaces. If we do a site unseen estimate, client understands we are not reliable for any unacknowledged flaw and will do our best to point this out at date of cleaning. Client also understands that our cleaning solution is specifically designed for our cleaning services and it will not cause any discoloration or damage to the siding. Client understands that they must shut off all outside electrical outlets and fixtures at the breaker box prior to service.

ROOF CLEAN ACKNOWLEDGEMENT

When the company completes a roof wash service, client understands that all roofs react to our solution differently and results will vary. Our solution is guaranteed to completely kill any damaging growths such as algae, moss, or lichen. Client understands that the roof will show results of a cleaning but in some instances, it may take more time to completely remove the dead growths. This happens due to many factors such as age of roof, type of shingle, location, and the amount of buildup. It is understood that there is potential to have some light brown areas that remain after treatment. These light brown areas are dead algae which previous to treatment were black streaks. If this occurs, client understands it will take some time for the remaining dead algae to come off with assistance of natural elements such as sun exposure and rain. We request clients wait 6 to 8 weeks for the brown areas to fade. If after 6 to 8 weeks, the brown areas remain, we request you contact us immediately so we can come physically view the area to appropriately determine the next step. If roof has moss or lichen growth it will take some time for those to completely fall off. Since we do not use high pressure, we let our solution do the work. If the growth is deep into the shingle it will take time for it to remove. Those growths will turn white when treated with our solution. The client understands that the growths will dry out and fall off as the natural elements such as wind and rain assist with the removal process. If after 6 to 8 weeks the growths remain, we request client reaches out to company. We will then do onsite assessment to determine next step. Client also understands that our cleaning solution is specifically designed for our cleaning services, and it will not cause any discoloration or damage to the roof.

CONTENT RELEASE & USE

Client agrees to allow Bluegrass Soft Wash to utilize any photos, videos, reviews or descriptions of the property in the context of advertising for the company. The company will use these photos, videos or descriptions without any compensation to the client. The media will be solely used for advertising and training purposes. The client agrees not to seek punitive action in a civil court or law regarding the use of the above media. We will not include sensitive information such as addresses or names.

IF ANY DAMAGE OCCURS

Bluegrass Soft Wash will be obligated under our terms and conditions for any damage that was a direct result of operator error, negligence, or willful misconduct. Damages must be discovered and reported to Bluegrass Soft Wash within 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option in repairing or contracting repair to any damages that was result of negligence.

Payment is due upon completion of work unless other arrangements were made between the client and company. If a different arrangement occurs, this will be documented and signed by both parties. We accept forms of payment to include cash or check.

If client and company have a net 30 days’ payment schedule, client must have payment submitted to company by 30-day grace period. Any invoice or scheduled payment that is past due 30 days after date of agreement, is subject to a 20% late fee. If payment is not received within 60 days past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Within 60 days of past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Any legal fees incurred will be added to unpaid balance of the client. Bluegrass Soft Wash also reserves the right to refuse to continue business with a client who is currently past due, or who has been 60+ days past due more than once.

ACCEPTANCE OF TERMS

By accepting an estimate, the client agrees to all the terms and conditions in this agreement. You authorize Bluegrass Soft Wash to do the work as specified on the estimate. You release our company from property damage unless it is caused by negligence or willful misconducts. Bluegrass Soft Wash is not responsible for damage to loose siding, paint, wood, trim or windows that was previously noted as damage or found during the pre-inspection walk through.

pressure washing, soft washing, Lexington Kentucky

LATEST BLOG ARTICLES

Black Streaks on Your Roof? Here's How Professional Pressure Washing Can Help

Roof Cleaning Services

March 29, 2024•9 min read

While your home's roof is designed to protect you from the elements, those unsightly black streaks creeping across the shingles can quickly become an eye sore, tarnishing your home's aesthetic appeal. These marks aren't just cosmetic issues; they're a sign that your roof is under attack by algae and other debris, potentially shortening its lifespan.

Professional pressure washing from Blue Grass Soft Wash offers a powerful solution, stripping away these damaging elements without harming your roof. If you're wondering how to choose the right professionals for this job and what steps you can take to prevent future outbreaks, you'll find the upcoming discussion enlightening.

Understanding Black Streaks

Before we tackle the solution, it's crucial to understand what black streaks on your roof are and where they come from. You've likely noticed dark, unsightly lines or patches on your roof, detracting from your home's aesthetic appeal. These aren't just dirt or simple wear and tear; they're primarily caused by algae growth. This type of algae thrives in humid environments and can easily latch onto your roof, especially if it's made of limestone-filled asphalt shingles, a common material in many homes.

The formation of these streaks isn't just a spontaneous event. Environmental factors play a significant role. Areas with high humidity and frequent rainfall provide the perfect breeding ground for algae. Once it finds a spot on your roof, it begins to feast on the limestone in the shingles, spreading and creating those black streaks you see.

You're probably wondering how you can get rid of them. Several cleaning methods can be effective, but it's essential to approach this task with care. Not all roof materials react well to every cleaning technique, and the wrong method can cause more harm than good. For instance, using a pressure washer on a high setting can dislodge granules from the shingles, leading to premature wear.

Understanding the cause behind streak formation is the first step in addressing the problem. You've got to consider the specific algae causing the issue, the type of roof materials you have, and the environmental factors at play. Only then can you choose the most effective and safe cleaning method to restore your roof's appearance, which is why it is best to have a professional like Bluegrass Soft Wash to handle all your exterior cleaning needs.

Potential Damage Explored

While tackling black streaks on your roof, it's crucial to understand the potential damage improper cleaning methods can cause. Not only do these unsightly marks affect your home's aesthetics, but the methods used to remove them can significantly impact your roof's lifespan. When not addressed correctly, you risk shingle degradation, which is a fast track to compromising your roof's structural integrity.

Shingle degradation isn't just about losing a few tiles to the wind. It's about the gradual breakdown of your roof's defense against the elements. This degradation can lead to moisture infiltration, a serious concern that can escalate quickly. Once moisture finds its way under your shingles, it's only a matter of time before it seeps into the very structure of your home. This can weaken the roof's support system, leading to costly repairs or even a complete roof replacement if left unchecked.

Moreover, moisture infiltration doesn't stop with just structural damage. It can also lead to insulation issues. Wet insulation is less effective, which means your home will lose heat in the winter and gain heat in the summer more easily, driving up your energy bills. Not to mention, moisture in your attic can lead to mold and mildew, posing health risks to you and your family.

The Pressure Washing Solution

Acknowledging the risks associated with improper cleaning, it's clear that professional pressure washing from Bluegrass Soft Wash offers a safe and effective remedy for eliminating black streaks on your roof. When you opt for this solution, you're not just getting rid of unsightly marks; you're also ensuring that the integrity of your roof isn't compromised by aggressive techniques.

Professionals understand the importance of using eco-friendly detergents that are tough on stains but gentle on your roof and the environment. These detergents break down the grime without introducing harsh chemicals that might damage your shingles or harm nearby plant life. It's a win-win for your home and the planet.

Water temperature plays a crucial role in this cleaning method. Experts use hot water when necessary to lift stubborn stains without damaging the roofing material. This precise control over temperature ensures that even the most delicate surfaces can be cleaned safely and effectively.

Surface compatibility is always top of mind for professionals. They assess your roof to determine which equipment types are best suited for the job. Whether it's a low-pressure wash for asphalt shingles or a more robust approach for tiles, the right tools make all the difference. And with a variety of equipment at their disposal, professionals can adapt their methods to suit your roof's needs.

Safety protocols are strictly followed, protecting not just the technicians but your property as well. Ladders, harnesses, and other safety equipment are used to prevent accidents, ensuring a worry-free service. By choosing professional pressure washing, you're not just addressing those unsightly black streaks—you're also getting peace of mind.

Choosing the Right Professionals

Selecting the right professionals for pressure washing your roof is crucial to ensuring the job's done safely and effectively. With the market flooded with options, it's essential you make an informed choice that balances quality with price considerations. Remember, the cheapest option isn't always the best when it comes to protecting your home's crown.

Firstly, look into local companies with a robust reputation. Hiring locally not only supports your community but often means better service and quicker response times. Check online reviews and ask for references to get a feel for their reliability and customer satisfaction levels.

Safety protocols can't be overlooked. Ensure the company you're considering adheres to strict safety measures. This includes the use of proper safety gear and adherence to regulatory standards. A professional outfit will prioritize the safety of both their workers and your property.

Service guarantees are another vital aspect. A confident and reliable service provider will offer guarantees on their work, giving you peace of mind that they stand behind their quality. If something isn't right, you'll want to ensure they'll address it without additional charges.

Lastly, consider scheduling flexibility. Life's busy, and finding a company that's willing to work within your schedule can relieve a lot of stress. Whether it's working around your hours or offering quick service turnarounds, flexibility is a sign of a customer-focused company.

Maintenance and Prevention Tips

How can you extend the life of your roof and prevent the reappearance of unsightly black streaks? The key lies in regular maintenance and timely prevention measures. By adopting a proactive approach, you can keep your roof in pristine condition for years to come.

First off, prioritize roof inspections. At least twice a year, hire professionals or conduct a thorough inspection yourself. Look for any signs of damage, wear, or those notorious black streaks. Early detection can save you from costly repairs down the line.

Gutter cleaning is another crucial task. Clogged gutters can lead to water pooling on your roof, which contributes to the growth of algae and moss—the culprits behind those black streaks. Ensure your gutters are clean and free from debris to promote proper water flow away from your roof.

Don't overlook the importance of trimming any overhanging branches. Vegetation too close to your roof can scratch the surface and retain moisture, creating a perfect environment for algae to thrive. Regularly trim back any branches to prevent this issue.

Consider the application of a protective sealant designed for roofs. This can add an extra layer of defense against moisture and algae growth. Make sure it's suitable for your specific roofing material and climate.

Lastly, regular sweeping of your roof can make a big difference. Removing leaves, twigs, and other debris helps minimize the risk of algae and moss formation. It's a simple task that goes a long way in maintaining your roof's health and appearance.

Can DIY Pressure Washing Be a Safe and Effective Alternative to Hiring Professionals for Removing Black Streaks From the Roof?

Sure, DIY pressure washing can be a safe and effective way to ditch those ugly black streaks.

With 80% of homeowners believing in the joy of DIY projects, it's about weighing equipment costs, investing in safety gear, and the time you'll spend learning the right techniques.

While the satisfaction of DIY is unmatched, remember it's a significant time investment.

But if you're up for it, it can definitely be worth the effort.

Are There Any Environmental Concerns Associated With the Chemicals Used in Professional Pressure Washing for Roof Cleaning?

You should be aware of the environmental concerns tied to the chemicals used in professional pressure washing. Environmental regulations aim to curb chemical runoff and its aquatic toxicity.

When choosing a service, ask about biodegradable solutions and organic alternatives. These options minimize harm to the environment while ensuring your roof gets cleaned effectively.

It's crucial to balance cleanliness with ecological responsibility, ensuring the health of your home doesn't compromise the planet's well-being.

How Does the Age and Type of Roofing Material Affect the Likelihood of Developing Black Streaks and the Effectiveness of Pressure Washing in Removing Them?

Ever wondered why your roof's age and material matter? Roof longevity and material durability directly influence streak origins. Older roofs or those made from less durable materials may develop black streaks faster, affecting how often you'll need cleaning.

Pressure washing's effectiveness can vary, with weather impact playing a role. It's not just about getting rid of dirt; it's ensuring your roof can withstand the cleaning process.

What Are the Potential Risks of Pressure Washing for Solar Panel-Equipped Roofs, and Are There Special Considerations to Take Into Account?

If you've got solar panels on your roof, pressure washing poses risks to solar efficiency, panel durability, and can introduce electrical risks.

Water management's crucial to prevent damage. Safety precautions are vital to avoid harming the electrical components.

It's not just about blasting away dirt; you've got to consider how the process affects your panels' performance and lifespan.

Always consult a pro who understands these unique challenges.

Can Pressure Washing to Remove Black Streaks Inadvertently Void Any Common Roof Warranties or Insurance Policies?

Imagine waking up to find your warranty voided—just because you wanted a cleaner roof. It's crucial you check the specifics of your warranty and insurance coverage before pressure washing.

Many manufacturers have strict guidelines, and disregarding them could leave you in a bind. Always opt for a professional with the right certification and keep detailed maintenance records.

This way, you're not just cleaning; you're protecting your home's future.

Just like a knight in shining armor, professional pressure washing swoops in to battle the menacing black streaks tarnishing your roof's kingdom. It's not just about restoring beauty; it's about safeguarding your castle from potential harm.

By choosing the right champions for this quest and following their sage advice on defense, you'll keep your fortress strong and gleaming. Remember, regular upkeep is the shield that keeps the darkness at bay, ensuring your roof's legacy shines bright for years to come.

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