Home / Terms and Conditions
At Bluegrass Soft Wash, we want all our clients to understand our service expectations. It is important to be fully informed on the services and our expectations. Please review and let us know if you have any questions or concerns about any information contained in our agreement. We will require you to verify that you read and understood the terms and conditions agreement before any work is done.
These terms and conditions serve as a binding agreement between the property owner, hereby identified as “client” and Bluegrass Soft Wash and its owners, employees, and subcontractors, hereby identified as “company,” for the execution or services in exchange for payment for residential or commercial exterior cleaning services to include pressure washing and non-pressure washing. The services that Bluegrass Soft Wash provide to you are subject to the following terms and we reserve the right to update the terms and conditions any time without notice to you. You can review the Terms and conditions by clicking on the Terms and conditions links via our website, email communications or any other communications such as estimate or invoice links.
Client agrees to allow company on the property for the purposes of completing cleaning services requested. Client understands that the cleaning service will be completed in the timeframe given during the estimate. Due to unforeseen circumstances such as bad weather, the cleaning service may need to be moved to the next available business day. Client understands that the company will do their best to accommodate for a quick reschedule but have to work around other scheduled clients and weather. Company also has the permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.
Client agrees to allow company to utilize their residential water source via outdoor spigot, which will be turned on and easily accessible on the date of service. If on well water, or if in an area with low water pressure or volume, client agrees to inform the company and will avoid using any water during the cleaning service. If clients water source is not sufficient for cleaning service, they must inform the company so they can adequately prepare to bring water with them to cover required flow. Bluegrass Soft Wash does not hook up to the homeowner’s power as our equipment is powered by our own systems or ran on gas. We do require that all outside electrical outlets and fixtures are shut off before arrival to complete washing service. The only hookup is to your homes spigot for water and the only item to be touched by the crew members. Crew members are to inspect any spigot previous to cleaning to ensure there is no damage to area and inspection after. Per their required training, they must take before and after photos. Bluegrass Soft Wash will not be held accountable for previously damaged spigots. Client will be informed of any previously noted damage. Bluegrass Soft Wash will not be held accountable for any issues within or outside the home that is not related to the cleaning service.
Bluegrass Soft Wash technicians are well trained in the equipment used in the cleaning industry and take extreme precautions in making sure the company does not cause harm to your investment. Bluegrass Soft Wash uses safe techniques with the use of low pressure on delicate surfaces such as siding. However, damage can still occur to any delicate surface due to poor maintenance, neglect to the property and or low grade building materials. Routine maintenance per manufacture’s recommendations on the homes surfaces, should be implemented by homeowners to avoid any potential defects. Prior to washing the home any areas of concern need to be addressed by the homeowner to insure a watertight seal. This will prevent damage from occurring. The homeowner assumes all the risks and takes responsibility for any damage that occurs due to improper maintenance.
On the date of service, the company will note any pre-existing damage on the field hand checklist sheet with the client and have them sign. If client is unable to sign at time of noted damage, the company will note the absence on the field hand check list sheet and take photos of noted damage. Homeowner will have to sign off on the checklist sheet to note they have been informed of any damage once work is complete. If homeowner is unavailable at time of completion, the office manager will notify client of any damage before work along with supporting documentation. If any new damage is found during the cleaning process, the company will cease all cleaning efforts until the client can see the damage and acknowledge its existence.
Client understands that the company has set procedures to ensure plant life around the area of cleaning is protected. Client understands that their wash could be scheduled during midday sun and there could be potential for leaf burn as water can get on and around the plant during the cleaning process. If any issues arise with plant life around the area of cleaning, the company will evaluate to see if plant life suffered from leaf burn and will recover or if it has been killed. Company will then determine plan of action after evaluation of plant life.
Please have a water spigot activated and accessible
Please have all windows and doors shut tightly
Please ensure you shut off all outside electrical outlets and fixtures at breaker box prior to arrival
Please have all pets inside before and during cleaning
Please clear the work areas of all items and remove all sensitive materials from the areas being washed such as flags, doormats, and vehicles
Please avoid using water during the cleaning service to ensure no loss of pressure or volume
Please move ALL items (furniture, tables, grills, cars etc.) away from the house at least 15 feet
Client understands that any blemish or flaw or any existing oxidation will be more noticeable after cleaning. Vinyl sided homes that have not been maintained or has contact sun exposure will be susceptible to oxidation. Signs of oxidation are as follows: chalky white powder on siding and the clear luster removed. Please understand if your home suffers from oxidation, you may see this difference after a cleaning. When home is covered with debris, those blemishes may not stand out as much as it would be after it has been cleaned. Most of the time those issues are pointed out to the client during estimate inspection or during cleaning process. Client understands that company may not find every flaw and is not reliable if it is more noticeable after wash unless it is found to be of negligence on company end. Client also understands if we do a site unseen estimate based off provided photos or use of Eagle eye software, that we will not be able to note any flaws in exterior surfaces. If we do a site unseen estimate, client understands we are not reliable for any unacknowledged flaw and will do our best to point this out at date of cleaning. Client also understands that our cleaning solution is specifically designed for our cleaning services and it will not cause any discoloration or damage to the siding. Client understands that they must shut off all outside electrical outlets and fixtures at the breaker box prior to service.
When the company completes a roof wash service, client understands that all roofs react to our solution differently and results will vary. Our solution is guaranteed to completely kill any damaging growths such as algae, moss, or lichen. Client understands that the roof will show results of a cleaning but in some instances, it may take more time to completely remove the dead growths. This happens due to many factors such as age of roof, type of shingle, location, and the amount of buildup. It is understood that there is potential to have some light brown areas that remain after treatment. These light brown areas are dead algae which previous to treatment were black streaks. If this occurs, client understands it will take some time for the remaining dead algae to come off with assistance of natural elements such as sun exposure and rain. We request clients wait 6 to 8 weeks for the brown areas to fade. If after 6 to 8 weeks, the brown areas remain, we request you contact us immediately so we can come physically view the area to appropriately determine the next step. If roof has moss or lichen growth it will take some time for those to completely fall off. Since we do not use high pressure, we let our solution do the work. If the growth is deep into the shingle it will take time for it to remove. Those growths will turn white when treated with our solution. The client understands that the growths will dry out and fall off as the natural elements such as wind and rain assist with the removal process. If after 6 to 8 weeks the growths remain, we request client reaches out to company. We will then do onsite assessment to determine next step. Client also understands that our cleaning solution is specifically designed for our cleaning services, and it will not cause any discoloration or damage to the roof.
Client agrees to allow Bluegrass Soft Wash to utilize any photos, videos, reviews or descriptions of the property in the context of advertising for the company. The company will use these photos, videos or descriptions without any compensation to the client. The media will be solely used for advertising and training purposes. The client agrees not to seek punitive action in a civil court or law regarding the use of the above media. We will not include sensitive information such as addresses or names.
Bluegrass Soft Wash will be obligated under our terms and conditions for any damage that was a direct result of operator error, negligence, or willful misconduct. Damages must be discovered and reported to Bluegrass Soft Wash within 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option in repairing or contracting repair to any damages that was result of negligence.
Payment is due upon completion of work unless other arrangements were made between the client and company. If a different arrangement occurs, this will be documented and signed by both parties. We accept forms of payment to include cash or check.
If client and company have a net 30 days’ payment schedule, client must have payment submitted to company by 30-day grace period. Any invoice or scheduled payment that is past due 30 days after date of agreement, is subject to a 20% late fee. If payment is not received within 60 days past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Within 60 days of past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Any legal fees incurred will be added to unpaid balance of the client. Bluegrass Soft Wash also reserves the right to refuse to continue business with a client who is currently past due, or who has been 60+ days past due more than once.
By accepting an estimate, the client agrees to all the terms and conditions in this agreement. You authorize Bluegrass Soft Wash to do the work as specified on the estimate. You release our company from property damage unless it is caused by negligence or willful misconducts. Bluegrass Soft Wash is not responsible for damage to loose siding, paint, wood, trim or windows that was previously noted as damage or found during the pre-inspection walk through.
At Bluegrass Soft Wash, we believe that maintaining your home’s exterior is as crucial as taking care of its interior. Just like regular maintenance checks for your car keep it running smoothly, annual exterior cleaning preserves the beauty and structural integrity of your home. By investing in professional cleaning, you’re not only enhancing your home’s curb appeal but also safeguarding it from potential damage that could lead to costly repairs. From preventing health hazards to extending the lifespan of your paint, the advantages of our services are numerous and significant. Let’s explore why choosing Bluegrass Soft Wash for your annual exterior cleaning is a smart decision for homeowners in Kentucky.
Regular cleaning of your home’s exterior is an essential step in preventing structural damage that can become costly over time. Harmful elements such as mold, mildew, and algae can accumulate on your home’s surfaces, causing decay and weakening structural materials. At Bluegrass Soft Wash, we specialize in safe and effective mold removal, ensuring your house remains pristine while protecting the foundation and walls from moisture-induced damage.
Mold thrives in damp environments and can be challenging to remove once it takes hold. Our expert team uses industry-leading techniques to ensure that mold is effectively eliminated before it becomes a serious problem. Additionally, our algae removal services enhance your home’s appearance and improve safety by eliminating slippery surfaces that pose a risk to your family and visitors. Algae can retain moisture against surfaces, leading to wood rot and metal corrosion over time. By choosing Bluegrass Soft Wash, you’re extending the lifespan of these materials and safeguarding your home’s structural integrity.
Our comprehensive cleaning approach includes weatherproofing, which involves sealing cracks and gaps to prevent water seepage during heavy rains. This proactive measure against water damage can save you a fortune in potential repair costs. By investing in professional cleaning, you’re protecting your home’s structural integrity and ensuring it remains in excellent condition for years to come.
Enhancing your home’s curb appeal is about making a positive and lasting impression. A clean, well-maintained home reflects pride of ownership and significantly increases your property’s attractiveness to potential buyers. At Bluegrass Soft Wash, we ensure that your home stands out for the right reasons, boosting its market value and appeal. A clean exterior makes a lasting impression on guests, neighbors, and potential buyers, conveying a sense of care and attention that is instantly recognizable.
The exterior of your home is the first thing people see, and it plays a crucial role in creating a welcoming environment. In the competitive real estate market, a pristine exterior can significantly impact your home's market value and selling potential. Regular exterior cleaning ensures your home always looks its best, making it more appealing to potential buyers and increasing the likelihood of receiving better offers. A well-maintained exterior can expedite the selling process, attracting more interest and potentially higher bids.
Moreover, maintaining your home’s curb appeal isn't just about aesthetics; it's also about maximizing your investment. By keeping your home’s exterior clean and inviting, you’re ensuring it retains its value over time. Whether you’re planning to sell your home soon or simply want to enjoy its beauty, regular cleaning with Bluegrass Soft Wash can make all the difference.
Investing in annual exterior cleaning with Bluegrass Soft Wash can significantly reduce your long-term maintenance costs. Our regular cleaning services prevent the buildup of dirt, mold, and grime that can lead to expensive repairs and replacements. By maintaining a clean exterior, you’re protecting your investment and ensuring your home retains, if not increases, its value over time.
Routine cleaning is a proactive approach that helps you avoid costly repairs down the line. Dirt and grime can absorb heat, forcing your cooling systems to work harder and leading to increased energy bills. By keeping your house clean, you’ll reduce your energy costs and create a more comfortable living environment.
Moreover, regular cleaning allows you to anticipate repairs by spotting potential issues early. During our cleaning services, we conduct thorough inspections to identify any minor problems that could escalate if left unattended. Addressing these issues promptly can save you from significant expenses in the future. Bluegrass Soft Wash’s expert team is dedicated to ensuring your home remains in excellent condition, saving you money and stress over time.
Protecting your family from health hazards is another critical reason for annual exterior cleaning. Mold growth can have severe health implications, particularly for those with allergies or respiratory issues. Bluegrass Soft Wash’s professional cleaning services effectively eliminate mold, safeguarding your family’s health and ensuring a cleaner living environment.
Mold not only damages your property but also poses serious health risks. Our expert team uses advanced techniques to remove mold from your home’s exterior, preventing it from spreading indoors. Our cleaning services also reduce allergens like pollen and dust, improving air quality around your home. Regular exterior cleaning helps ensure that these irritants are kept to a minimum, making the air around and inside your home safer to breathe.
Pest deterrence is another health benefit of our services. Pests such as insects and rodents are attracted to dirt, grime, and mold. By keeping your home’s exterior clean, you reduce the likelihood of infestations that can damage your property and pose health risks. Our cleaning services help maintain a healthy and safe environment for you and your family.
Regular exterior cleaning not only enhances your home's appearance but also significantly extends the lifespan of its paint job. Bluegrass Soft Wash’s services ensure that your home maintains its vibrant colors and aesthetic appeal by removing dirt and pollutants that can cause paint to fade and wear prematurely.
Aesthetic maintenance isn’t just about appearance; it's about preserving the integrity of the paint coating. Over time, harsh elements and contaminants can degrade the paint's surface, leading to chipping, cracking, and peeling. Our proactive cleaning services help maintain the durability of your paint, enhancing its ability to withstand adverse weather conditions.
Maintaining your home’s paintwork is essential for protecting it against the elements. Regular cleaning promotes weather resistance by keeping harmful elements like moisture, algae, and mold at bay. By choosing Bluegrass Soft Wash, you’re ensuring that your home’s exterior remains in excellent condition, retaining its aesthetic appeal and structural integrity for years to come.
Investing in annual professional exterior cleaning with Bluegrass Soft Wash is a smart decision for preserving your home's beauty, safety, and value. Our expert services help address potential problems early, protect against costly repairs, and ensure your home remains a safe and inviting haven. By choosing Bluegrass Soft Wash, you’re revitalizing your home’s appearance and extending the life of its exterior, keeping it looking fresh and vibrant. Don’t wait until it’s too late—make exterior cleaning a cornerstone of your home maintenance.
Annual professional cleaning helps maintain your home's structural integrity, enhances curb appeal, prevents health hazards, and extends the lifespan of your paint, ultimately saving you money on costly repairs.
Regular cleaning removes harmful elements such as mold, mildew, and algae, which can cause decay and weaken structural materials, protecting your home's foundation and walls from moisture-induced damage.
A clean and well-maintained exterior significantly boosts your home's curb appeal, making a positive first impression on guests and potential buyers while increasing its market value and attractiveness.
By preventing the buildup of dirt, mold, and grime, regular cleaning reduces the likelihood of costly repairs and replacements, improves energy efficiency, and allows for early detection of potential issues.
Exterior cleaning eliminates mold and allergens like pollen and dust, protecting your family from respiratory issues and allergies while maintaining a cleaner living environment.
Yes, by removing dirt, grime, and mold that attract pests like insects and rodents, exterior cleaning reduces the likelihood of infestations that can damage your property and pose health risks.
By removing dirt and pollutants that cause paint to fade and degrade, regular cleaning preserves the integrity of the paint coating, enhancing its durability and weather resistance.
Weatherproofing involves sealing cracks and gaps during cleaning, preventing water seepage during heavy rains and protecting your home from water damage and structural issues.
Yes, by removing dirt and grime that absorb heat, a clean exterior reflects more sunlight, reducing the workload on cooling systems and leading to lower energy bills.
Bluegrass Soft Wash offers expert services using industry-leading techniques to effectively clean and protect your home, ensuring it remains in excellent condition while enhancing its beauty and value.
Customer Reviews
⭐⭐⭐⭐⭐
Bluegrass Soft Wash
106 West Vine Street Suite 401
Lexington, Kentucky 40507
Phone: 502-370-1909
© 2023 Bluegrass Soft Wash, Rights Reserved