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TERMS AND CONDITIONS

At Bluegrass Soft Wash, we want all our clients to understand our service expectations. It is important to be fully informed on the services and our expectations. Please review and let us know if you have any questions or concerns about any information contained in our agreement. We will require you to verify that you read and understood the terms and conditions agreement before any work is done.

BINDING AGREEMENT

These terms and conditions serve as a binding agreement between the property owner, hereby identified as “client” and Bluegrass Soft Wash and its owners, employees, and subcontractors, hereby identified as “company,” for the execution or services in exchange for payment for residential or commercial exterior cleaning services to include pressure washing and non-pressure washing. The services that Bluegrass Soft Wash provide to you are subject to the following terms and we reserve the right to update the terms and conditions any time without notice to you. You can review the Terms and conditions by clicking on the Terms and conditions links via our website, email communications or any other communications such as estimate or invoice links.

AUTHORIZATIONS:

Client agrees to allow company on the property for the purposes of completing cleaning services requested. Client understands that the cleaning service will be completed in the timeframe given during the estimate. Due to unforeseen circumstances such as bad weather, the cleaning service may need to be moved to the next available business day. Client understands that the company will do their best to accommodate for a quick reschedule but have to work around other scheduled clients and weather. Company also has the permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.

Client agrees to allow company to utilize their residential water source via outdoor spigot, which will be turned on and easily accessible on the date of service. If on well water, or if in an area with low water pressure or volume, client agrees to inform the company and will avoid using any water during the cleaning service. If clients water source is not sufficient for cleaning service, they must inform the company so they can adequately prepare to bring water with them to cover required flow. Bluegrass Soft Wash does not hook up to the homeowner’s power as our equipment is powered by our own systems or ran on gas. We do require that all outside electrical outlets and fixtures are shut off before arrival to complete washing service. The only hookup is to your homes spigot for water and the only item to be touched by the crew members. Crew members are to inspect any spigot previous to cleaning to ensure there is no damage to area and inspection after. Per their required training, they must take before and after photos. Bluegrass Soft Wash will not be held accountable for previously damaged spigots. Client will be informed of any previously noted damage. Bluegrass Soft Wash will not be held accountable for any issues within or outside the home that is not related to the cleaning service.

RISKS AND RELEASES OF LIABILITY ACKNOWLEDGEMENT

Bluegrass Soft Wash technicians are well trained in the equipment used in the cleaning industry and take extreme precautions in making sure the company does not cause harm to your investment. Bluegrass Soft Wash uses safe techniques with the use of low pressure on delicate surfaces such as siding. However, damage can still occur to any delicate surface due to poor maintenance, neglect to the property and or low grade building materials. Routine maintenance per manufacture’s recommendations on the homes surfaces, should be implemented by homeowners to avoid any potential defects. Prior to washing the home any areas of concern need to be addressed by the homeowner to insure a watertight seal. This will prevent damage from occurring. The homeowner assumes all the risks and takes responsibility for any damage that occurs due to improper maintenance.

On the date of service, the company will note any pre-existing damage on the field hand checklist sheet with the client and have them sign. If client is unable to sign at time of noted damage, the company will note the absence on the field hand check list sheet and take photos of noted damage. Homeowner will have to sign off on the checklist sheet to note they have been informed of any damage once work is complete. If homeowner is unavailable at time of completion, the office manager will notify client of any damage before work along with supporting documentation. If any new damage is found during the cleaning process, the company will cease all cleaning efforts until the client can see the damage and acknowledge its existence.

Client understands that the company has set procedures to ensure plant life around the area of cleaning is protected. Client understands that their wash could be scheduled during midday sun and there could be potential for leaf burn as water can get on and around the plant during the cleaning process. If any issues arise with plant life around the area of cleaning, the company will evaluate to see if plant life suffered from leaf burn and will recover or if it has been killed. Company will then determine plan of action after evaluation of plant life.

ON THE DAY OF THE SERVICE:

Please have a water spigot activated and accessible
Please have all windows and doors shut tightly
Please ensure you shut off all outside electrical outlets and fixtures at breaker box prior to arrival
Please have all pets inside before and during cleaning
Please clear the work areas of all items and remove all sensitive materials from the areas being washed such as flags, doormats, and vehicles
Please avoid using water during the cleaning service to ensure no loss of pressure or volume
Please move ALL items (furniture, tables, grills, cars etc.) away from the house at least 15 feet

HOUSE WASH ACKNOWLEDGEMENT

Client understands that any blemish or flaw or any existing oxidation will be more noticeable after cleaning. Vinyl sided homes that have not been maintained or has contact sun exposure will be susceptible to oxidation. Signs of oxidation are as follows: chalky white powder on siding and the clear luster removed. Please understand if your home suffers from oxidation, you may see this difference after a cleaning. When home is covered with debris, those blemishes may not stand out as much as it would be after it has been cleaned. Most of the time those issues are pointed out to the client during estimate inspection or during cleaning process. Client understands that company may not find every flaw and is not reliable if it is more noticeable after wash unless it is found to be of negligence on company end. Client also understands if we do a site unseen estimate based off provided photos or use of Eagle eye software, that we will not be able to note any flaws in exterior surfaces. If we do a site unseen estimate, client understands we are not reliable for any unacknowledged flaw and will do our best to point this out at date of cleaning. Client also understands that our cleaning solution is specifically designed for our cleaning services and it will not cause any discoloration or damage to the siding. Client understands that they must shut off all outside electrical outlets and fixtures at the breaker box prior to service.

ROOF CLEAN ACKNOWLEDGEMENT

When the company completes a roof wash service, client understands that all roofs react to our solution differently and results will vary. Our solution is guaranteed to completely kill any damaging growths such as algae, moss, or lichen. Client understands that the roof will show results of a cleaning but in some instances, it may take more time to completely remove the dead growths. This happens due to many factors such as age of roof, type of shingle, location, and the amount of buildup. It is understood that there is potential to have some light brown areas that remain after treatment. These light brown areas are dead algae which previous to treatment were black streaks. If this occurs, client understands it will take some time for the remaining dead algae to come off with assistance of natural elements such as sun exposure and rain. We request clients wait 6 to 8 weeks for the brown areas to fade. If after 6 to 8 weeks, the brown areas remain, we request you contact us immediately so we can come physically view the area to appropriately determine the next step. If roof has moss or lichen growth it will take some time for those to completely fall off. Since we do not use high pressure, we let our solution do the work. If the growth is deep into the shingle it will take time for it to remove. Those growths will turn white when treated with our solution. The client understands that the growths will dry out and fall off as the natural elements such as wind and rain assist with the removal process. If after 6 to 8 weeks the growths remain, we request client reaches out to company. We will then do onsite assessment to determine next step. Client also understands that our cleaning solution is specifically designed for our cleaning services, and it will not cause any discoloration or damage to the roof.

CONTENT RELEASE & USE

Client agrees to allow Bluegrass Soft Wash to utilize any photos, videos, reviews or descriptions of the property in the context of advertising for the company. The company will use these photos, videos or descriptions without any compensation to the client. The media will be solely used for advertising and training purposes. The client agrees not to seek punitive action in a civil court or law regarding the use of the above media. We will not include sensitive information such as addresses or names.

IF ANY DAMAGE OCCURS

Bluegrass Soft Wash will be obligated under our terms and conditions for any damage that was a direct result of operator error, negligence, or willful misconduct. Damages must be discovered and reported to Bluegrass Soft Wash within 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option in repairing or contracting repair to any damages that was result of negligence.

Payment is due upon completion of work unless other arrangements were made between the client and company. If a different arrangement occurs, this will be documented and signed by both parties. We accept forms of payment to include cash or check.

If client and company have a net 30 days’ payment schedule, client must have payment submitted to company by 30-day grace period. Any invoice or scheduled payment that is past due 30 days after date of agreement, is subject to a 20% late fee. If payment is not received within 60 days past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Within 60 days of past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Any legal fees incurred will be added to unpaid balance of the client. Bluegrass Soft Wash also reserves the right to refuse to continue business with a client who is currently past due, or who has been 60+ days past due more than once.

ACCEPTANCE OF TERMS

By accepting an estimate, the client agrees to all the terms and conditions in this agreement. You authorize Bluegrass Soft Wash to do the work as specified on the estimate. You release our company from property damage unless it is caused by negligence or willful misconducts. Bluegrass Soft Wash is not responsible for damage to loose siding, paint, wood, trim or windows that was previously noted as damage or found during the pre-inspection walk through.

pressure washing, soft washing, Lexington Kentucky

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Cold Weather Cleaning: The Importance of Winter Pressure Washing

Pressure Washing Services| Roof Cleaning Services| House Washing

December 13, 2024•8 min read

Winter in Lexington, KY, brings its fair share of beauty—snow-covered landscapes and frosty mornings—but it also brings challenges for homeowners and business owners alike. The cold weather, snow, and ice can wreak havoc on your property's exterior surfaces. From driveways and sidewalks to siding and roofs, winter weather leaves its mark, often in the form of dirt, grime, and even structural damage.

At Bluegrass Soft Wash, we understand the importance of maintaining your property’s integrity and appearance year-round. In this blog, we’ll dive into how winter weather impacts your property, why pressure washing is a vital part of winter maintenance, and how our professional services can help protect your surfaces.

The Impact of Winter Weather on Your Property

Accumulation of Debris

Winter storms are notorious for stirring up dirt, leaves, and other debris that inevitably settle on your property. As snow and ice begin to melt, these materials mix together, creating a muddy mess that not only looks unsightly but can also stain driveways, sidewalks, and patios. Over time, this grime becomes deeply embedded in porous surfaces like concrete and stone, making it increasingly difficult to remove with regular cleaning methods. Without professional-grade equipment, tackling this accumulation can become a frustrating and time-consuming task.

Salt and De-Icer Residue

To combat slippery conditions, salt and chemical de-icers are commonly spread across driveways, sidewalks, and roads. While these products are effective for safety, they leave behind corrosive residues that can gradually eat away at concrete, asphalt, and even metal fixtures. This damage, if left untreated, can compromise the structural integrity of your property’s surfaces, leading to cracks, pitting, and costly repairs. Regular pressure washing is essential to remove these harmful residues before they cause lasting harm.

Mold, Mildew, and Algae Growth

Even during the cold winter months, areas with poor drainage or prolonged exposure to moisture can become hotbeds for mold, mildew, and algae growth. These unsightly organisms not only tarnish the appearance of your property but can also pose health risks, especially for individuals with allergies or respiratory issues. Left unchecked, mold and algae can spread across surfaces, weakening materials like wood and vinyl and reducing the lifespan of your exterior features.

Freeze-Thaw Cycles

In Lexington, KY, winter temperatures often fluctuate above and below freezing, leading to a phenomenon known as freeze-thaw cycles. Water seeps into tiny cracks in concrete, brick, and other hard surfaces, then freezes and expands, causing the cracks to widen over time. This cycle can escalate existing damage, turning minor issues into significant structural problems. Proactive maintenance from Bluegrass Soft Wash, such as pressure washing, helps keep these surfaces clean and free from debris that could exacerbate the damage.

Why Pressure Washing is Essential in Winter

Pressure washing is not just a task for warmer months; it plays a crucial role in winter property maintenance. By incorporating pressure washing from Bluegrass Soft Wash into your seasonal routine, you can address several key concerns and protect your investment.

Prevent Surface Deterioration

Winter conditions can be harsh on your property’s surfaces. The combination of dirt, salt, and chemical residues can accelerate wear and tear, leading to cracks, stains, and corrosion. Regular pressure washing removes these harmful substances, preventing deterioration and extending the lifespan of your driveways, sidewalks, siding, and other areas.

Improve Safety

Slippery surfaces caused by ice, algae, and dirt can be hazardous, increasing the risk of falls for your family, guests, or customers. Pressure washing eliminates these hazards by thoroughly cleaning walkways, patios, and driveways, making them safer to navigate even during wet or icy conditions.

Enhance Curb Appeal

With the holiday season often bringing visitors to your home or business, maintaining a clean and well-kept property is essential for creating a positive first impression. Pressure washing effectively removes unsightly stains, grime, and buildup, ensuring your property looks its best for the season’s gatherings and celebrations.

Prepare for Spring

By addressing winter grime early, you’ll set the stage for an easier transition into spring cleaning. Tackling dirt, salt, and algae now reduces the effort required to restore your property’s appearance once the warmer weather arrives. A clean slate also makes it easier to identify and address any lingering maintenance needs.

Surfaces That Benefit from Winter Pressure Washing

Driveways and Sidewalks

Driveways and sidewalks bear the brunt of winter’s wear and tear. Constant exposure to salt, snow, and mud can leave these surfaces stained and slippery, posing safety risks and detracting from your property’s overall appearance. Pressure washing from Bluegrass Soft Wash effectively removes embedded dirt and residue, preventing long-term damage and keeping these high-traffic areas clean and safe.

Decks and Patios

Wooden and composite decks, as well as patios, can become coated with algae, grime, and other debris during the winter months. These contaminants not only compromise the visual appeal of your outdoor spaces but can also cause materials to deteriorate over time. Pressure washing gently cleans these surfaces, restoring their beauty and protecting their structural integrity.

Siding

Your home’s siding is often exposed to a range of winter elements, from wind-blown dirt to moisture that encourages mold and mildew growth. Soft washing, a specialized low-pressure cleaning method, is ideal for removing these contaminants without damaging delicate materials like vinyl or painted surfaces. This process helps maintain your home’s appearance and prevents long-term damage.

Roofs

Winter debris, moss, and algae can accumulate on your roof, potentially leading to leaks, water damage, and reduced energy efficiency. Soft washing is a safe and effective way to clean your roof, removing harmful buildup while preserving its structural integrity. Regular maintenance ensures your roof continues to protect your home through the harshest weather.

Gutters

Clogged gutters are a common winter problem, often resulting from leaves, dirt, and other debris that accumulate during the fall and winter seasons. Blocked gutters can cause poor drainage, leading to water damage and ice dams. Pressure washing clears out these obstructions, ensuring your gutters function properly and protecting your property from potential damage.

Why Choose Bluegrass Soft Wash?

At Bluegrass Soft Wash, we’re more than just a pressure washing company—we’re your partners in property maintenance. Here’s what sets us apart:

1. Expertise in Winter Conditions

Our team understands the unique challenges that winter weather poses in Lexington, KY. We use specialized techniques and equipment to safely and effectively clean your property, even in cold temperatures.

2. Soft Washing Technology

For delicate surfaces like siding and roofs, we use soft washing—a low-pressure cleaning method combined with eco-friendly detergents. This approach delivers superior results without the risk of damage.

3. Commitment to Quality

We take pride in delivering top-notch service and exceeding our customers’ expectations. From initial consultation to final inspection, we’re dedicated to ensuring your property looks its best.

4. Eco-Friendly Practices

Protecting the environment is a priority for us. Our cleaning solutions are biodegradable and safe for your family, pets, and landscaping.

Winter Pressure Washing Tips for Homeowners

While professional pressure washing is the safest and most effective option, here are a few tips if you decide to tackle smaller cleaning tasks yourself:

1. Use the Right Equipment

Invest in a high-quality pressure washer and appropriate nozzles for the surfaces you’re cleaning. Avoid using high pressure on delicate materials like wood or siding.

2. Choose the Correct Cleaning Solutions

Use cleaning solutions designed for specific tasks, such as removing mold, mildew, or grease. Avoid harsh chemicals that can harm your surfaces or the environment.

3. Check the Weather

Pressure washing in freezing temperatures can lead to icy surfaces. Choose a day when temperatures are above freezing to prevent hazards.

4. Protect Plants and Furniture

Cover nearby plants, outdoor furniture, and other items to shield them from overspray and cleaning solutions.

5. Prioritize Safety

Wear appropriate clothing, including non-slip footwear, and use caution when working on ladders or wet surfaces.

Schedule Your Winter Pressure Washing Service Today

Don’t let winter weather take a toll on your property. Trust the experts at Bluegrass Soft Wash to keep your home or business clean, safe, and beautiful throughout the season. Our professional pressure washing services are tailored to meet the unique needs of Lexington, KY, residents and businesses.

Contact us today to schedule your winter pressure washing service. Let’s work together to protect your property and start the new year with a fresh, clean slate!

1. Why is winter a good time for pressure washing?

Winter pressure washing removes salt, grime, and debris before they cause lasting damage. It also ensures safe and clean surfaces, especially during icy conditions.

2. Can pressure washing be done in freezing temperatures?

Yes, but it’s important to choose a day when temperatures are above freezing to avoid creating icy hazards. Professionals have the equipment and expertise to handle such conditions safely.

3. How does salt residue damage surfaces?

Salt can corrode concrete, metal, and asphalt, leading to cracks and structural deterioration. Regular pressure washing removes these harmful residues.

4. What is soft washing, and when is it used?

Soft washing is a low-pressure cleaning method combined with eco-friendly detergents, ideal for delicate surfaces like siding and roofs.

5. Can pressure washing help prevent slip-and-fall accidents?

Absolutely. Removing algae, dirt, and ice buildup makes surfaces safer for walking, reducing the risk of slips and falls.

6. Is pressure washing safe for wooden decks during winter?

Yes, gentle pressure washing or soft washing can safely clean wooden decks, removing grime and algae without causing damage.

7. Will pressure washing damage my plants or landscaping?

Professional pressure washing companies use eco-friendly solutions and take precautions to protect plants and landscaping.

8. How often should I pressure wash my property in winter?

It depends on the level of dirt and salt accumulation. A professional consultation can help determine the right schedule for your property.

9. Can pressure washing address freeze-thaw cycle damage?

While pressure washing can’t reverse existing freeze-thaw damage, it can prevent further issues by keeping cracks clean and free of debris.

10. Why should I hire Bluegrass Soft Wash for winter pressure washing?

We specialize in handling winter cleaning challenges in Lexington, KY, using advanced equipment, eco-friendly solutions, and proven techniques to protect your property.

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