Home / Terms and Conditions

TERMS AND CONDITIONS

At Bluegrass Soft Wash, we want all our clients to understand our service expectations. It is important to be fully informed on the services and our expectations. Please review and let us know if you have any questions or concerns about any information contained in our agreement. We will require you to verify that you read and understood the terms and conditions agreement before any work is done.

BINDING AGREEMENT

These terms and conditions serve as a binding agreement between the property owner, hereby identified as “client” and Bluegrass Soft Wash and its owners, employees, and subcontractors, hereby identified as “company,” for the execution or services in exchange for payment for residential or commercial exterior cleaning services to include pressure washing and non-pressure washing. The services that Bluegrass Soft Wash provide to you are subject to the following terms and we reserve the right to update the terms and conditions any time without notice to you. You can review the Terms and conditions by clicking on the Terms and conditions links via our website, email communications or any other communications such as estimate or invoice links.

AUTHORIZATIONS:

Client agrees to allow company on the property for the purposes of completing cleaning services requested. Client understands that the cleaning service will be completed in the timeframe given during the estimate. Due to unforeseen circumstances such as bad weather, the cleaning service may need to be moved to the next available business day. Client understands that the company will do their best to accommodate for a quick reschedule but have to work around other scheduled clients and weather. Company also has the permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.

Client agrees to allow company to utilize their residential water source via outdoor spigot, which will be turned on and easily accessible on the date of service. If on well water, or if in an area with low water pressure or volume, client agrees to inform the company and will avoid using any water during the cleaning service. If clients water source is not sufficient for cleaning service, they must inform the company so they can adequately prepare to bring water with them to cover required flow. Bluegrass Soft Wash does not hook up to the homeowner’s power as our equipment is powered by our own systems or ran on gas. We do require that all outside electrical outlets and fixtures are shut off before arrival to complete washing service. The only hookup is to your homes spigot for water and the only item to be touched by the crew members. Crew members are to inspect any spigot previous to cleaning to ensure there is no damage to area and inspection after. Per their required training, they must take before and after photos. Bluegrass Soft Wash will not be held accountable for previously damaged spigots. Client will be informed of any previously noted damage. Bluegrass Soft Wash will not be held accountable for any issues within or outside the home that is not related to the cleaning service.

RISKS AND RELEASES OF LIABILITY ACKNOWLEDGEMENT

Bluegrass Soft Wash technicians are well trained in the equipment used in the cleaning industry and take extreme precautions in making sure the company does not cause harm to your investment. Bluegrass Soft Wash uses safe techniques with the use of low pressure on delicate surfaces such as siding. However, damage can still occur to any delicate surface due to poor maintenance, neglect to the property and or low grade building materials. Routine maintenance per manufacture’s recommendations on the homes surfaces, should be implemented by homeowners to avoid any potential defects. Prior to washing the home any areas of concern need to be addressed by the homeowner to insure a watertight seal. This will prevent damage from occurring. The homeowner assumes all the risks and takes responsibility for any damage that occurs due to improper maintenance.

On the date of service, the company will note any pre-existing damage on the field hand checklist sheet with the client and have them sign. If client is unable to sign at time of noted damage, the company will note the absence on the field hand check list sheet and take photos of noted damage. Homeowner will have to sign off on the checklist sheet to note they have been informed of any damage once work is complete. If homeowner is unavailable at time of completion, the office manager will notify client of any damage before work along with supporting documentation. If any new damage is found during the cleaning process, the company will cease all cleaning efforts until the client can see the damage and acknowledge its existence.

Client understands that the company has set procedures to ensure plant life around the area of cleaning is protected. Client understands that their wash could be scheduled during midday sun and there could be potential for leaf burn as water can get on and around the plant during the cleaning process. If any issues arise with plant life around the area of cleaning, the company will evaluate to see if plant life suffered from leaf burn and will recover or if it has been killed. Company will then determine plan of action after evaluation of plant life.

ON THE DAY OF THE SERVICE:

  • Please have a water spigot activated and accessible

  • Please have all windows and doors shut tightly

  • Please ensure you shut off all outside electrical outlets and fixtures at breaker box prior to arrival

  • Please have all pets inside before and during cleaning

  • Please clear the work areas of all items and remove all sensitive materials from the areas being washed such as flags, doormats, and vehicles

  • Please avoid using water during the cleaning service to ensure no loss of pressure or volume

  • Please move ALL items (furniture, tables, grills, cars etc.) away from the house at least 15 feet

HOUSE WASH ACKNOWLEDGEMENT

Client understands that any blemish or flaw or any existing oxidation will be more noticeable after cleaning. Vinyl sided homes that have not been maintained or has contact sun exposure will be susceptible to oxidation. Signs of oxidation are as follows: chalky white powder on siding and the clear luster removed. Please understand if your home suffers from oxidation, you may see this difference after a cleaning. When home is covered with debris, those blemishes may not stand out as much as it would be after it has been cleaned. Most of the time those issues are pointed out to the client during estimate inspection or during cleaning process. Client understands that company may not find every flaw and is not reliable if it is more noticeable after wash unless it is found to be of negligence on company end. Client also understands if we do a site unseen estimate based off provided photos or use of Eagle eye software, that we will not be able to note any flaws in exterior surfaces. If we do a site unseen estimate, client understands we are not reliable for any unacknowledged flaw and will do our best to point this out at date of cleaning. Client also understands that our cleaning solution is specifically designed for our cleaning services and it will not cause any discoloration or damage to the siding. Client understands that they must shut off all outside electrical outlets and fixtures at the breaker box prior to service.

ROOF CLEAN ACKNOWLEDGEMENT

When the company completes a roof wash service, client understands that all roofs react to our solution differently and results will vary. Our solution is guaranteed to completely kill any damaging growths such as algae, moss, or lichen. Client understands that the roof will show results of a cleaning but in some instances, it may take more time to completely remove the dead growths. This happens due to many factors such as age of roof, type of shingle, location, and the amount of buildup. It is understood that there is potential to have some light brown areas that remain after treatment. These light brown areas are dead algae which previous to treatment were black streaks. If this occurs, client understands it will take some time for the remaining dead algae to come off with assistance of natural elements such as sun exposure and rain. We request clients wait 6 to 8 weeks for the brown areas to fade. If after 6 to 8 weeks, the brown areas remain, we request you contact us immediately so we can come physically view the area to appropriately determine the next step. If roof has moss or lichen growth it will take some time for those to completely fall off. Since we do not use high pressure, we let our solution do the work. If the growth is deep into the shingle it will take time for it to remove. Those growths will turn white when treated with our solution. The client understands that the growths will dry out and fall off as the natural elements such as wind and rain assist with the removal process. If after 6 to 8 weeks the growths remain, we request client reaches out to company. We will then do onsite assessment to determine next step. Client also understands that our cleaning solution is specifically designed for our cleaning services, and it will not cause any discoloration or damage to the roof.

CONTENT RELEASE & USE

Client agrees to allow Bluegrass Soft Wash to utilize any photos, videos, reviews or descriptions of the property in the context of advertising for the company. The company will use these photos, videos or descriptions without any compensation to the client. The media will be solely used for advertising and training purposes. The client agrees not to seek punitive action in a civil court or law regarding the use of the above media. We will not include sensitive information such as addresses or names.

IF ANY DAMAGE OCCURS

Bluegrass Soft Wash will be obligated under our terms and conditions for any damage that was a direct result of operator error, negligence, or willful misconduct. Damages must be discovered and reported to Bluegrass Soft Wash within 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option in repairing or contracting repair to any damages that was result of negligence.

Payment is due upon completion of work unless other arrangements were made between the client and company. If a different arrangement occurs, this will be documented and signed by both parties. We accept forms of payment to include cash or check.

If client and company have a net 30 days’ payment schedule, client must have payment submitted to company by 30-day grace period. Any invoice or scheduled payment that is past due 30 days after date of agreement, is subject to a 20% late fee. If payment is not received within 60 days past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Within 60 days of past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Any legal fees incurred will be added to unpaid balance of the client. Bluegrass Soft Wash also reserves the right to refuse to continue business with a client who is currently past due, or who has been 60+ days past due more than once.

ACCEPTANCE OF TERMS

By accepting an estimate, the client agrees to all the terms and conditions in this agreement. You authorize Bluegrass Soft Wash to do the work as specified on the estimate. You release our company from property damage unless it is caused by negligence or willful misconducts. Bluegrass Soft Wash is not responsible for damage to loose siding, paint, wood, trim or windows that was previously noted as damage or found during the pre-inspection walk through.

pressure washing, soft washing, Lexington Kentucky

LATEST BLOG ARTICLES

blog image

The Transforming Power of Professional Pressure Washing Services

February 24, 20249 min read

 

Isn't it a coincidence that you're considering pressure washing just as we're about to delve into its transformative power? You're going to discover how this service can breathe new life into various areas of your home, business, or vehicle. From restoring the vibrancy of faded paint to eliminating stubborn grime and mildew, the results can be nothing short of remarkable. But do you know why it works so well, or how to choose the right service?

Understanding Pressure Washing Services

 To fully appreciate the value of pressure washing services, you need to understand what they entail and how they can transform your property. Pressure washing, also known as power washing, involves using high-pressure water spray to remove dirt, grime, mold, and other unsightly elements from surfaces. It's a powerful cleaning method that's often used on buildings, driveways, decks, and more.

 Now, you might be wondering what's the big deal about pressure washing. Here's the thing: over time, your property can accumulate a layer of dirt and grime that's tough to remove. It's not just an eyesore, it can actually shorten the lifespan of your property's materials. Pressure washing blasts away that layer, giving your property a fresh, clean look. It's like giving your property a facelift without the need for expensive renovations or replacements.

 Furthermore, pressure washing isn't a job you'd want to DIY. It requires proper training and equipment to ensure it's done safely and effectively. That's where professional pressure washing services come in. They've got the know-how and the tools to get the job done right, saving you time and preventing potential damage to your property.

 In a nutshell, pressure washing services are your ticket to a cleaner, more appealing property. They're an investment in your property's longevity and curb appeal. So next time you're facing a grungy driveway or a dingy deck, don't reach for the scrub brush. Consider pressure washing services instead. You'll be amazed at the transformation they can bring.

pressure washing

 

Benefits for Residential Properties

While pressure washing services are indeed a game-changer for all sorts of properties, let's focus on how they can specifically enhance your home's aesthetic and structural integrity. It's no secret that over time, your home's exterior can accumulate a layer of dust, grime, mold, and other unwanted substances. These not only mar the look of your property, but can also cause long-term damage if not addressed.

 Let's start with curb appeal. You'd be amazed at how a thorough pressure washing can rejuvenate your home's appearance. It's like giving your property a facelift, without the hefty price tag of a complete renovation! It can refresh your siding, driveway, decks, and fences, making them look brand new and adding to your home's value.

 But it's not just about looks. Pressure washing also safeguards your home's structural health. By eliminating mold, mildew, and harmful pollutants, it prevents these substances from penetrating your home's surfaces and causing decay or rot. This means you're not just maintaining your home's aesthetic, but also extending its lifespan.

 Aside from this, pressure washing is a preventive maintenance strategy. It helps spot potential issues like cracks or damages that might've been hidden under layers of dirt. By catching these early, you save on costly repairs down the line.

pressure washing

 

Commercial Advantages of Pressure Washing

 Just as pressure washing does wonders for homes, it's equally beneficial in enhancing the appeal and longevity of commercial properties. It's more than just a cosmetic improvement; it's a smart business move.

 Cleaning your commercial property regularly with pressure washing keeps the exterior looking fresh and inviting. You're not only removing dirt, grime, and unsightly stains but also maintaining your property's value. A well-maintained building attracts more customers and gives the impression of a well-run business.

 In addition, pressure washing can save you money in the long run. It's far cheaper to maintain your property than to repair it. Ignoring the build-up of dirt, mold, and mildew can lead to costly repairs and renovations down the line. Regular pressure washing prevents these issues from taking root, protecting your investment.

 Moreover, pressure washing can contribute to a healthier work environment. Pollutants, allergens, and bacteria can accumulate on your property's exterior. By washing these away, you're reducing potential health risks for your employees and customers.

 

Pressure Washing and Vehicle Maintenance

Beyond maintaining buildings, pressure washing can also play a crucial role in vehicle upkeep, helping to extend the lifespan and performance of your cars, trucks, or fleet vehicles. Over time, road grime, salt, and other pollutants build up on your vehicle's surface and undercarriage. These substances can cause corrosion and damage, affecting both your vehicle's appearance and function. Regular pressure washing can effectively remove these contaminants, preserving your vehicle's exterior and minimizing the risk of rust and other damage.

 Pressure washing isn't just about aesthetics. It's also about safety. Mud, grime, and debris can obscure your vehicle's lights and reflectors, making it harder for other drivers to see you. A thorough pressure wash can ensure that your lights shine brightly, enhancing your visibility on the road.

 When you're washing your vehicle, don't forget about the engine. A clean engine runs cooler, which can improve your vehicle's performance and fuel efficiency. Pressure washing can remove dust, dirt, and oil that can build up in your engine, reducing the risk of overheating and other mechanical problems.

 

pressure washing

Protecting Your Investment With Pressure Washing 

As you consider the benefits of pressure washing for vehicle upkeep, it's also worth noting that this service is a strategic way to protect and enhance your overall investments. You've worked hard to acquire your assets, be it your home, car, boat, or commercial property. Don't let the elements, time, and neglect decrease their value.

Pressure washing services aren't just about aesthetics. Yes, they'll keep your assets looking fresh and vibrant, but they also serve a crucial role in maintaining their structural integrity. Dirt, grime, mold, and other contaminants can cause significant damage over time. They can degrade surfaces, leading to costly repairs or even replacement. By regularly using pressure washing services, you're actively fighting against these detrimental effects.

 Consider your home, for example. The exterior bears the brunt of weather and pollution. Over time, this can lead to discoloration, rot, and damage to the siding. Regular pressure washing can help avoid such issues, maintaining your home's curb appeal and value.

Similarly, if you own a commercial property, imagine the impact of a well-maintained, clean exterior on potential clients or customers. First impressions matter, and a clean, attractive exterior can help draw in business. And let's not forget vehicles and boats. Regular pressure washing can remove harmful substances like salt and grime that can lead to rust and damage.

 In essence, pressure washing is an investment protection strategy. It's about preserving the value of your assets, extending their lifespan, and saving you money in the long run. So, protect your investments with regular pressure washing services. It's a small price to pay for significant benefits.

 

Boosting Curb Appeal and Property Value

 Boosting your property's curb appeal isn't just about vanity, it's a strategic move that can significantly increase your home's value. A clean, well-maintained exterior not only attracts prospective buyers but also leaves a lasting impression. That's where pressure washing comes into play.

Don't underestimate the power of a pristine exterior. It's the first thing people see when they pass by or visit your home. Dirt, grime, and mildew can quickly accumulate on your home's siding, driveway, or walkways, leading to unsightly stains. Pressure washing can remove these stubborn spots, presenting a bright, clean home to the world.

 What's more, a clean exterior doesn't just look good—it's also healthier. Mold and mildew can cause allergic reactions and respiratory issues. By eliminating these allergens, you're creating a safer environment for you and your family.

 Pressure washing can also extend the life of your home's exterior surfaces. Over time, the elements can take a toll on your house, leading to premature aging and deterioration. Regular pressure washing can prevent this, saving you costly repairs in the future.

But perhaps the most significant benefit is the potential increase in property value. A well-maintained exterior can add thousands of dollars to your home's selling price. It's an investment that pays for itself many times over.

 

pressure washing

What Safety Measures Should Be Taken While Using Pressure Washing Services? 

When using pressure washing services, you've got to prioritize safety. Always wear protective gear, including gloves, goggles, and sturdy shoes. Don't point the washer at people or pets. Keep it away from electrical fixtures and outlets. Make sure you're on stable ground when operating it. Keep the spray wand moving to avoid damaging surfaces. Lastly, if you're using a gas-powered washer, ensure good ventilation to prevent carbon monoxide build-up. The safest and easiest measure is to hire a professional exterior cleaning company, like Bluegrass Soft Wash.

 How Often Should Pressure Washing Be Done on a Residential or Commercial Property?

 You should pressure wash your residential or commercial property at least once a year. However, it's best to evaluate the property's condition and location. If it's constantly exposed to harsh weather, pollution, or high foot traffic, you might need to wash it more frequently.

 Can Pressure Washing Be Used for Cleaning Other Surfaces Like Fences, Decks and Furniture?

 Absolutely, you can use pressure washing for cleaning various surfaces like fences, decks, and furniture. It's an effective way to remove dirt, grime, and mildew.

Are There Any Environmental Concerns Associated With Pressure Washing?

 Yes, there are environmental concerns with pressure washing. Most notable is its potential to cause water pollution. When you're washing, the water picks up dirt, oil, and other harmful substances. If it's not properly managed, this polluted water can flow into storm drains, harming local waterways. Using eco-friendly cleaning solutions and capturing runoff can help mitigate these effects. It's crucial to understand these concerns and take steps to minimize your impact.

What Are the Potential Negative Effects of Pressure Washing if Not Done Correctly?

If you're not careful, pressure washing can cause damage. You could unintentionally strip paint, dent surfaces, or even cause water damage. Additionally, it's possible to harm plants and wildlife if you're using harsh cleaning solutions. Plus, you can waste a lot of water if you're not mindful. Improper use can also lead to personal injury. It's crucial to understand the potential risks and use the equipment responsibly or hire a realible professional company, Bluegrass Soft Wash.

pressure washing

 

.

 

Back to Blog
Image

Customer Reviews

⭐⭐⭐⭐⭐

Contact

Bluegrass Soft Wash

106 West Vine Street Suite 401

Lexington, Kentucky 40507

Phone: 502-370-1909

© 2023 Bluegrass Soft Wash, Rights Reserved