Home / Terms and Conditions

TERMS AND CONDITIONS

At Bluegrass Soft Wash, we want all our clients to understand our service expectations. It is important to be fully informed on the services and our expectations. Please review and let us know if you have any questions or concerns about any information contained in our agreement. We will require you to verify that you read and understood the terms and conditions agreement before any work is done.

BINDING AGREEMENT

These terms and conditions serve as a binding agreement between the property owner, hereby identified as “client” and Bluegrass Soft Wash and its owners, employees, and subcontractors, hereby identified as “company,” for the execution or services in exchange for payment for residential or commercial exterior cleaning services to include pressure washing and non-pressure washing. The services that Bluegrass Soft Wash provide to you are subject to the following terms and we reserve the right to update the terms and conditions any time without notice to you. You can review the Terms and conditions by clicking on the Terms and conditions links via our website, email communications or any other communications such as estimate or invoice links.

AUTHORIZATIONS:

Client agrees to allow company on the property for the purposes of completing cleaning services requested. Client understands that the cleaning service will be completed in the timeframe given during the estimate. Due to unforeseen circumstances such as bad weather, the cleaning service may need to be moved to the next available business day. Client understands that the company will do their best to accommodate for a quick reschedule but have to work around other scheduled clients and weather. Company also has the permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.

Client agrees to allow company to utilize their residential water source via outdoor spigot, which will be turned on and easily accessible on the date of service. If on well water, or if in an area with low water pressure or volume, client agrees to inform the company and will avoid using any water during the cleaning service. If clients water source is not sufficient for cleaning service, they must inform the company so they can adequately prepare to bring water with them to cover required flow. Bluegrass Soft Wash does not hook up to the homeowner’s power as our equipment is powered by our own systems or ran on gas. We do require that all outside electrical outlets and fixtures are shut off before arrival to complete washing service. The only hookup is to your homes spigot for water and the only item to be touched by the crew members. Crew members are to inspect any spigot previous to cleaning to ensure there is no damage to area and inspection after. Per their required training, they must take before and after photos. Bluegrass Soft Wash will not be held accountable for previously damaged spigots. Client will be informed of any previously noted damage. Bluegrass Soft Wash will not be held accountable for any issues within or outside the home that is not related to the cleaning service.

RISKS AND RELEASES OF LIABILITY ACKNOWLEDGEMENT

Bluegrass Soft Wash technicians are well trained in the equipment used in the cleaning industry and take extreme precautions in making sure the company does not cause harm to your investment. Bluegrass Soft Wash uses safe techniques with the use of low pressure on delicate surfaces such as siding. However, damage can still occur to any delicate surface due to poor maintenance, neglect to the property and or low grade building materials. Routine maintenance per manufacture’s recommendations on the homes surfaces, should be implemented by homeowners to avoid any potential defects. Prior to washing the home any areas of concern need to be addressed by the homeowner to insure a watertight seal. This will prevent damage from occurring. The homeowner assumes all the risks and takes responsibility for any damage that occurs due to improper maintenance.

On the date of service, the company will note any pre-existing damage on the field hand checklist sheet with the client and have them sign. If client is unable to sign at time of noted damage, the company will note the absence on the field hand check list sheet and take photos of noted damage. Homeowner will have to sign off on the checklist sheet to note they have been informed of any damage once work is complete. If homeowner is unavailable at time of completion, the office manager will notify client of any damage before work along with supporting documentation. If any new damage is found during the cleaning process, the company will cease all cleaning efforts until the client can see the damage and acknowledge its existence.

Client understands that the company has set procedures to ensure plant life around the area of cleaning is protected. Client understands that their wash could be scheduled during midday sun and there could be potential for leaf burn as water can get on and around the plant during the cleaning process. If any issues arise with plant life around the area of cleaning, the company will evaluate to see if plant life suffered from leaf burn and will recover or if it has been killed. Company will then determine plan of action after evaluation of plant life.

ON THE DAY OF THE SERVICE:

  • Please have a water spigot activated and accessible

  • Please have all windows and doors shut tightly

  • Please ensure you shut off all outside electrical outlets and fixtures at breaker box prior to arrival

  • Please have all pets inside before and during cleaning

  • Please clear the work areas of all items and remove all sensitive materials from the areas being washed such as flags, doormats, and vehicles

  • Please avoid using water during the cleaning service to ensure no loss of pressure or volume

  • Please move ALL items (furniture, tables, grills, cars etc.) away from the house at least 15 feet

HOUSE WASH ACKNOWLEDGEMENT

Client understands that any blemish or flaw or any existing oxidation will be more noticeable after cleaning. Vinyl sided homes that have not been maintained or has contact sun exposure will be susceptible to oxidation. Signs of oxidation are as follows: chalky white powder on siding and the clear luster removed. Please understand if your home suffers from oxidation, you may see this difference after a cleaning. When home is covered with debris, those blemishes may not stand out as much as it would be after it has been cleaned. Most of the time those issues are pointed out to the client during estimate inspection or during cleaning process. Client understands that company may not find every flaw and is not reliable if it is more noticeable after wash unless it is found to be of negligence on company end. Client also understands if we do a site unseen estimate based off provided photos or use of Eagle eye software, that we will not be able to note any flaws in exterior surfaces. If we do a site unseen estimate, client understands we are not reliable for any unacknowledged flaw and will do our best to point this out at date of cleaning. Client also understands that our cleaning solution is specifically designed for our cleaning services and it will not cause any discoloration or damage to the siding. Client understands that they must shut off all outside electrical outlets and fixtures at the breaker box prior to service.

ROOF CLEAN ACKNOWLEDGEMENT

When the company completes a roof wash service, client understands that all roofs react to our solution differently and results will vary. Our solution is guaranteed to completely kill any damaging growths such as algae, moss, or lichen. Client understands that the roof will show results of a cleaning but in some instances, it may take more time to completely remove the dead growths. This happens due to many factors such as age of roof, type of shingle, location, and the amount of buildup. It is understood that there is potential to have some light brown areas that remain after treatment. These light brown areas are dead algae which previous to treatment were black streaks. If this occurs, client understands it will take some time for the remaining dead algae to come off with assistance of natural elements such as sun exposure and rain. We request clients wait 6 to 8 weeks for the brown areas to fade. If after 6 to 8 weeks, the brown areas remain, we request you contact us immediately so we can come physically view the area to appropriately determine the next step. If roof has moss or lichen growth it will take some time for those to completely fall off. Since we do not use high pressure, we let our solution do the work. If the growth is deep into the shingle it will take time for it to remove. Those growths will turn white when treated with our solution. The client understands that the growths will dry out and fall off as the natural elements such as wind and rain assist with the removal process. If after 6 to 8 weeks the growths remain, we request client reaches out to company. We will then do onsite assessment to determine next step. Client also understands that our cleaning solution is specifically designed for our cleaning services, and it will not cause any discoloration or damage to the roof.

CONTENT RELEASE & USE

Client agrees to allow Bluegrass Soft Wash to utilize any photos, videos, reviews or descriptions of the property in the context of advertising for the company. The company will use these photos, videos or descriptions without any compensation to the client. The media will be solely used for advertising and training purposes. The client agrees not to seek punitive action in a civil court or law regarding the use of the above media. We will not include sensitive information such as addresses or names.

IF ANY DAMAGE OCCURS

Bluegrass Soft Wash will be obligated under our terms and conditions for any damage that was a direct result of operator error, negligence, or willful misconduct. Damages must be discovered and reported to Bluegrass Soft Wash within 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option in repairing or contracting repair to any damages that was result of negligence.

Payment is due upon completion of work unless other arrangements were made between the client and company. If a different arrangement occurs, this will be documented and signed by both parties. We accept forms of payment to include cash or check.

If client and company have a net 30 days’ payment schedule, client must have payment submitted to company by 30-day grace period. Any invoice or scheduled payment that is past due 30 days after date of agreement, is subject to a 20% late fee. If payment is not received within 60 days past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Within 60 days of past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Any legal fees incurred will be added to unpaid balance of the client. Bluegrass Soft Wash also reserves the right to refuse to continue business with a client who is currently past due, or who has been 60+ days past due more than once.

ACCEPTANCE OF TERMS

By accepting an estimate, the client agrees to all the terms and conditions in this agreement. You authorize Bluegrass Soft Wash to do the work as specified on the estimate. You release our company from property damage unless it is caused by negligence or willful misconducts. Bluegrass Soft Wash is not responsible for damage to loose siding, paint, wood, trim or windows that was previously noted as damage or found during the pre-inspection walk through.

pressure washing, soft washing, Lexington Kentucky

LATEST BLOG ARTICLES

blog image

The Top 5 Surfaces That Benefit Most From Professional Pressure Washing

April 13, 202410 min read

As you delve deeper into the realm of property maintenance, you'll discover a world where professional pressure washing can truly work wonders, peeling back layers of grime and revealing the hidden beauty of various surfaces. From the weather-worn facades of your home to the moss-covered embrace of your wooden deck, these surfaces yearn for the rejuvenating touch of expert care. Whether it's your driveway, which has succumbed to the relentless onslaught of oil stains, or your commercial building's facade that's weathered and weary, understanding which surfaces benefit most from pressure washing can be a game-changer. Let's embark on a journey to uncover why these top five candidates aren't just better off but are in desperate need of this powerful cleansing ritual, a transformative experience that breathes new life into the very foundations of your property.

house washing

Home Exteriors

Professional pressure washing has the power to transform your home's exterior, stripping away years of accumulated dirt and grime to reveal a refreshed and revitalized appearance. If you've been overlooking the value of this service, now is the perfect time to consider how it can breathe new life into multiple aspects of your home's facade.

Let's begin with roof cleaning – a task that goes beyond mere aesthetics. The gradual buildup of moss and algae on your roof can actually compromise its longevity, leading to premature deterioration. Pressure washing provides a safe and effective solution, gently removing these harmful growths and ensuring your roof remains in optimal condition. This crucial step in home maintenance should never be overlooked, as it plays a vital role in protecting your property's most important asset.

Moving on to gutter maintenance, we find another area where pressure washing truly shines. Clogged gutters can wreak havoc on your home, causing water to overflow and potentially damaging your roof and foundation. A thorough pressure washing ensures that water can flow freely through your gutters, safeguarding your home from the detrimental effects of water damage. This straightforward process can save you from countless headaches and costly repairs down the line.

Stucco restoration is an often-neglected aspect of home maintenance, but it is essential for properties with this type of siding. As time passes, stucco can become a magnet for dirt, grime, and even mold, diminishing its visual appeal and compromising its structural integrity. Pressure washing offers a gentle yet effective solution, meticulously cleaning and restoring the beauty of your stucco, allowing your home to stand out with renewed radiance.

Similarly, vinyl siding can reap significant benefits from professional pressure washing. This process effectively eliminates mold, mildew, and stubborn stains, ensuring that your home maintains its pristine appearance. Speaking of mold, its removal is a critical component of fostering a healthy home environment. Pressure washing can successfully eradicate mold from various exterior surfaces, safeguarding not only the condition of your home but also the well-being of your family.

concrete cleaning

Concrete Patios and Sidewalks

Moving on, concrete patios and sidewalks also reap significant benefits from a thorough pressure washing, enhancing their appearance and longevity. Over time, these surfaces accumulate dirt, grime, and stains, detracting from your home's overall aesthetic appeal. You've likely noticed how unsightly oil stains, mildew, and moss can become. Not only do these elements mar the visual attractiveness of your concrete areas, but they can also lead to slip hazards, especially when wet.

By investing in professional pressure washing, you're not just tackling stain removal head-on; you're also preventing the growth of moss and algae, which thrive in damp, shaded areas. These organisms not only make surfaces slippery but can also cause the concrete to deteriorate over time. Pressure washing blasts these unwanted guests away, keeping your walkways safe and extending their lifespan.

Moreover, the aesthetic improvement is undeniable. Pressure washing revives your patio and sidewalks, restoring them to their original condition. It's like giving your outdoor space a facelift, significantly boosting curb appeal with minimal effort. This is particularly beneficial if you're considering selling your home or if you simply take pride in its appearance.

Seasonal maintenance is key to preventing the buildup of dirt and organic matter. Regular pressure washing, ideally once a year, ensures your concrete surfaces remain in top condition, avoiding the need for costly repairs or replacements down the line. It's a simple yet effective way to keep your home looking its best while prioritizing safety and durability.

pressure washing

Wooden Decks & Fences

Just like concrete patios and sidewalks, your wooden decks and fences can also drastically improve with professional pressure washing, shedding years of dirt and grime to reveal their natural beauty. Over time, these wooden surfaces accumulate a layer of dirt, algae, and mold, not only tarnishing their appearance but also posing a risk to their durability and your safety.

Professional pressure washing excels in mold removal, efficiently stripping away harmful growths that can weaken wood fibers and lead to premature decay. By eradicating these contaminants, you're not just cleaning your deck or fence; you're actively extending its lifespan and enhancing its safety. Slippery mold and mildew can create hazardous conditions, especially on decks where foot traffic is frequent. A thorough cleaning removes these slip risks, making your outdoor spaces safer for everyone.

Moreover, the process of pressure washing isn't just about cleaning; it's also an excellent method of surface preparation. Whether you're planning to apply a fresh coat of paint or a protective sealant, having a clean surface ensures better adhesion and, consequently, a more durable finish. This step is crucial for maintaining the aesthetic appeal and structural integrity of your wooden structures.

Color restoration is another significant benefit of professional pressure washing. Over time, UV rays and weather conditions can dull the vibrant color of wood. However, a skilled wash can strip away the grayed outer layer, revealing the rich, warm tones underneath. This revitalization of color can transform your outdoor spaces, making them look newer and more inviting without the need for expensive renovations or replacements.

By investing in regular pressure washing for your wooden decks and fences, you're not only improving their appearance but also safeguarding their longevity. This proactive maintenance approach can save you money in the long run by preventing costly repairs or replacements due to neglect. With the expertise of professional pressure washing, your wooden structures can maintain their beauty and strength for years to come.

deck washing

Driveways

Just like wooden decks and fences, your driveway can benefit significantly from professional pressure washing, removing stubborn stains and enhancing curb appeal. Your driveway serves as the introduction to your home's exterior, much like your deck serves as a welcome mat to the great outdoors. It's subjected to constant wear and tear, not to mention unsightly oil spills and the accumulation of dirt and grime that can embed deeply into the surface.

Professional pressure washing doesn't just tackle the superficial dirt; it's essential for stain removal, including those tough oil marks that seem to resist all other cleaning attempts. Furthermore, mold growth isn't just a problem reserved for damp indoor areas. Your driveway, too, can become a breeding ground for mold and mildew, particularly in shaded or moist areas. This not only looks unsightly but can also lead to surface damage over time, compromising the integrity of your driveway.

One of the significant advantages of hiring professionals is their ability to prevent such damage. They're equipped with the right tools and knowledge to clean effectively without causing harm. Moreover, maintaining your driveway in pristine condition does more than just boost curb appeal; it can also extend its lifespan, ensuring it remains a durable and welcoming path to your doorstep.

In essence, investing in professional pressure washing for your driveway is a smart move. It addresses everything from stain removal and mold growth to preventing surface damage, all of which contribute to maintaining or even enhancing your home's curb appeal. And with the risk of oil spills and other contaminants, it's a service that's well worth considering.

commercial cleaning

Commercial Buildings

Commercial buildings, too, greatly benefit from the deep cleaning and restoration that professional pressure washing can provide. When you're managing or owning a commercial property, first impressions are paramount. Dirt, grime, and unsightly graffiti can turn potential clients away before they even step through the door. That's where the magic of pressure washing comes in, especially for graffiti removal. It's not just about removing unwanted paint; it's about preserving the integrity and appearance of your building.

But it's not all about looks. Mold mitigation is another significant advantage of regular facade cleaning. Mold and mildew don't just tarnish the appearance of your building; they can also contribute to structural damage over time. Professional pressure washing effectively removes these harmful growths, protecting both the building and the health of its occupants.

Moreover, the weatherproofing benefits of pressure washing shouldn't be overlooked. By removing dirt and debris, you're also eliminating potential water traps that can lead to leaks and water damage. This preventive measure can save you a lot of headaches and expenses in the long run.

Aesthetic enhancement is perhaps the most immediate benefit you'll notice. A clean, well-maintained facade speaks volumes about the businesses inside, boosting curb appeal and potentially increasing foot traffic. But the benefits don't end there. Energy efficiency improvements are an often-overlooked advantage of keeping your building's exterior clean. A clean surface reflects more sunlight, reducing the heat absorbed by the building and, consequently, the amount of energy needed for cooling.

In short, investing in professional pressure washing services for your commercial building facade isn't just about maintaining appearances; it's about practical, long-term benefits that protect and enhance your investment. From graffiti removal and mold mitigation to weatherproofing and energy efficiency improvements, the advantages are numerous and significant. It's a smart choice for any commercial property owner or manager looking to maintain the value and integrity of their building.

pressure washing

How Does Pressure Washing Affect Landscaping and Surrounding Vegetation?

When you unleash the cleansing storm of pressure washing, you're not just targeting dirt; you're potentially affecting the very lifeblood of your garden. Plant resilience may be tested by chemical toxicity and the harsh embrace of water runoff. Soil erosion could whisper tales of lost stability, threatening the sanctuary of your green haven. Wildlife, too, feels the ripple, as their homes sway under the weight of unintended consequences. It's a balance, one you must navigate with care.

You're right to worry about your green spaces when considering professional pressure washing. The process can affect plant protection, water retention, and even lead to soil erosion. Chemical runoff is a big concern too, as it can harm both your plants and the local wildlife. It's essential to discuss these potential impacts with your service provider to ensure they take steps to minimize damage to your landscaping.

What Are the Environmental Considerations of Pressure Washing?

You're opening Pandora's box when considering the environmental considerations of pressure washing. It's not just about blasting dirt away; you're dealing with chemical runoff that could poison your local waterways. Water conservation becomes a juggling act, as gallons can vanish in minutes. The roar of the machine contributes to noise pollution, disturbing wildlife and possibly breaking local regulations. So, tread carefully; your aim to clean could inadvertently dirty your environmental conscience.

You're right to wonder about the environmental impact of pressure washing. It's crucial to consider water conservation, opt for chemical alternatives that are less harmful, and ensure energy efficiency during the process. Don't forget about the potential noise pollution, which can affect local wildlife and communities. Seeking services with ecological certification can guide you towards more sustainable choices, ensuring you're not contributing to environmental degradation while keeping your spaces clean.

Can Pressure Washing Remove Graffiti and if So, How Effective Is It on Different Surfaces?

Just like a mismatched outfit can ruin a photo, graffiti on a building can tarnish its appearance. Pressure washing can remove graffiti, but effectiveness varies. You've gotta consider the surface damage risk, historical preservation, and paint selection. Graffiti chemicals and removal techniques are key. On delicate surfaces, it's a balancing act between maintaining integrity and erasing unwanted art. So yes, pressure washing can erase graffiti, but it's not a one-size-fits-all solution.

So, can you imagine the transformation professional pressure washing can bring to your property? From the weather-worn exterior of your home to the grimy concrete of your sidewalks, each surface regains its original luster. Wooden decks and fences no longer have to hide under layers of dirt, and driveways become welcoming paths again. Even commercial building facades can shed years off their appearance. It's not just cleaning; it's revitalizing your space, making it a pride to own once more.

Back to Blog
Image

Customer Reviews

⭐⭐⭐⭐⭐

Contact

Bluegrass Soft Wash

106 West Vine Street Suite 401

Lexington, Kentucky 40507

Phone: 502-370-1909

© 2023 Bluegrass Soft Wash, Rights Reserved