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TERMS AND CONDITIONS

At Bluegrass Soft Wash, we want all our clients to understand our service expectations. It is important to be fully informed on the services and our expectations. Please review and let us know if you have any questions or concerns about any information contained in our agreement. We will require you to verify that you read and understood the terms and conditions agreement before any work is done.

BINDING AGREEMENT

These terms and conditions serve as a binding agreement between the property owner, hereby identified as “client” and Bluegrass Soft Wash and its owners, employees, and subcontractors, hereby identified as “company,” for the execution or services in exchange for payment for residential or commercial exterior cleaning services to include pressure washing and non-pressure washing. The services that Bluegrass Soft Wash provide to you are subject to the following terms and we reserve the right to update the terms and conditions any time without notice to you. You can review the Terms and conditions by clicking on the Terms and conditions links via our website, email communications or any other communications such as estimate or invoice links.

AUTHORIZATIONS:

Client agrees to allow company on the property for the purposes of completing cleaning services requested. Client understands that the cleaning service will be completed in the timeframe given during the estimate. Due to unforeseen circumstances such as bad weather, the cleaning service may need to be moved to the next available business day. Client understands that the company will do their best to accommodate for a quick reschedule but have to work around other scheduled clients and weather. Company also has the permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.

Client agrees to allow company to utilize their residential water source via outdoor spigot, which will be turned on and easily accessible on the date of service. If on well water, or if in an area with low water pressure or volume, client agrees to inform the company and will avoid using any water during the cleaning service. If clients water source is not sufficient for cleaning service, they must inform the company so they can adequately prepare to bring water with them to cover required flow. Bluegrass Soft Wash does not hook up to the homeowner’s power as our equipment is powered by our own systems or ran on gas. We do require that all outside electrical outlets and fixtures are shut off before arrival to complete washing service. The only hookup is to your homes spigot for water and the only item to be touched by the crew members. Crew members are to inspect any spigot previous to cleaning to ensure there is no damage to area and inspection after. Per their required training, they must take before and after photos. Bluegrass Soft Wash will not be held accountable for previously damaged spigots. Client will be informed of any previously noted damage. Bluegrass Soft Wash will not be held accountable for any issues within or outside the home that is not related to the cleaning service.

RISKS AND RELEASES OF LIABILITY ACKNOWLEDGEMENT

Bluegrass Soft Wash technicians are well trained in the equipment used in the cleaning industry and take extreme precautions in making sure the company does not cause harm to your investment. Bluegrass Soft Wash uses safe techniques with the use of low pressure on delicate surfaces such as siding. However, damage can still occur to any delicate surface due to poor maintenance, neglect to the property and or low grade building materials. Routine maintenance per manufacture’s recommendations on the homes surfaces, should be implemented by homeowners to avoid any potential defects. Prior to washing the home any areas of concern need to be addressed by the homeowner to insure a watertight seal. This will prevent damage from occurring. The homeowner assumes all the risks and takes responsibility for any damage that occurs due to improper maintenance.

On the date of service, the company will note any pre-existing damage on the field hand checklist sheet with the client and have them sign. If client is unable to sign at time of noted damage, the company will note the absence on the field hand check list sheet and take photos of noted damage. Homeowner will have to sign off on the checklist sheet to note they have been informed of any damage once work is complete. If homeowner is unavailable at time of completion, the office manager will notify client of any damage before work along with supporting documentation. If any new damage is found during the cleaning process, the company will cease all cleaning efforts until the client can see the damage and acknowledge its existence.

Client understands that the company has set procedures to ensure plant life around the area of cleaning is protected. Client understands that their wash could be scheduled during midday sun and there could be potential for leaf burn as water can get on and around the plant during the cleaning process. If any issues arise with plant life around the area of cleaning, the company will evaluate to see if plant life suffered from leaf burn and will recover or if it has been killed. Company will then determine plan of action after evaluation of plant life.

ON THE DAY OF THE SERVICE:

Please have a water spigot activated and accessible
Please have all windows and doors shut tightly
Please ensure you shut off all outside electrical outlets and fixtures at breaker box prior to arrival
Please have all pets inside before and during cleaning
Please clear the work areas of all items and remove all sensitive materials from the areas being washed such as flags, doormats, and vehicles
Please avoid using water during the cleaning service to ensure no loss of pressure or volume
Please move ALL items (furniture, tables, grills, cars etc.) away from the house at least 15 feet

HOUSE WASH ACKNOWLEDGEMENT

Client understands that any blemish or flaw or any existing oxidation will be more noticeable after cleaning. Vinyl sided homes that have not been maintained or has contact sun exposure will be susceptible to oxidation. Signs of oxidation are as follows: chalky white powder on siding and the clear luster removed. Please understand if your home suffers from oxidation, you may see this difference after a cleaning. When home is covered with debris, those blemishes may not stand out as much as it would be after it has been cleaned. Most of the time those issues are pointed out to the client during estimate inspection or during cleaning process. Client understands that company may not find every flaw and is not reliable if it is more noticeable after wash unless it is found to be of negligence on company end. Client also understands if we do a site unseen estimate based off provided photos or use of Eagle eye software, that we will not be able to note any flaws in exterior surfaces. If we do a site unseen estimate, client understands we are not reliable for any unacknowledged flaw and will do our best to point this out at date of cleaning. Client also understands that our cleaning solution is specifically designed for our cleaning services and it will not cause any discoloration or damage to the siding. Client understands that they must shut off all outside electrical outlets and fixtures at the breaker box prior to service.

ROOF CLEAN ACKNOWLEDGEMENT

When the company completes a roof wash service, client understands that all roofs react to our solution differently and results will vary. Our solution is guaranteed to completely kill any damaging growths such as algae, moss, or lichen. Client understands that the roof will show results of a cleaning but in some instances, it may take more time to completely remove the dead growths. This happens due to many factors such as age of roof, type of shingle, location, and the amount of buildup. It is understood that there is potential to have some light brown areas that remain after treatment. These light brown areas are dead algae which previous to treatment were black streaks. If this occurs, client understands it will take some time for the remaining dead algae to come off with assistance of natural elements such as sun exposure and rain. We request clients wait 6 to 8 weeks for the brown areas to fade. If after 6 to 8 weeks, the brown areas remain, we request you contact us immediately so we can come physically view the area to appropriately determine the next step. If roof has moss or lichen growth it will take some time for those to completely fall off. Since we do not use high pressure, we let our solution do the work. If the growth is deep into the shingle it will take time for it to remove. Those growths will turn white when treated with our solution. The client understands that the growths will dry out and fall off as the natural elements such as wind and rain assist with the removal process. If after 6 to 8 weeks the growths remain, we request client reaches out to company. We will then do onsite assessment to determine next step. Client also understands that our cleaning solution is specifically designed for our cleaning services, and it will not cause any discoloration or damage to the roof.

CONTENT RELEASE & USE

Client agrees to allow Bluegrass Soft Wash to utilize any photos, videos, reviews or descriptions of the property in the context of advertising for the company. The company will use these photos, videos or descriptions without any compensation to the client. The media will be solely used for advertising and training purposes. The client agrees not to seek punitive action in a civil court or law regarding the use of the above media. We will not include sensitive information such as addresses or names.

IF ANY DAMAGE OCCURS

Bluegrass Soft Wash will be obligated under our terms and conditions for any damage that was a direct result of operator error, negligence, or willful misconduct. Damages must be discovered and reported to Bluegrass Soft Wash within 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option in repairing or contracting repair to any damages that was result of negligence.

Payment is due upon completion of work unless other arrangements were made between the client and company. If a different arrangement occurs, this will be documented and signed by both parties. We accept forms of payment to include cash or check.

If client and company have a net 30 days’ payment schedule, client must have payment submitted to company by 30-day grace period. Any invoice or scheduled payment that is past due 30 days after date of agreement, is subject to a 20% late fee. If payment is not received within 60 days past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Within 60 days of past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Any legal fees incurred will be added to unpaid balance of the client. Bluegrass Soft Wash also reserves the right to refuse to continue business with a client who is currently past due, or who has been 60+ days past due more than once.

ACCEPTANCE OF TERMS

By accepting an estimate, the client agrees to all the terms and conditions in this agreement. You authorize Bluegrass Soft Wash to do the work as specified on the estimate. You release our company from property damage unless it is caused by negligence or willful misconducts. Bluegrass Soft Wash is not responsible for damage to loose siding, paint, wood, trim or windows that was previously noted as damage or found during the pre-inspection walk through.

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Reviving Your Concrete: The Power of Professional Cleaning Services

Concrete Cleaning And Sealing| Pressure Washing Services

July 12, 2024•8 min read

At Bluegrass Soft Wash, we understand that the appearance of your property speaks volumes about your dedication to maintaining a beautiful and welcoming environment. Located in Lexington, Kentucky, our company is renowned for offering a comprehensive range of exterior cleaning services. Among our most sought-after offerings is our Concrete Cleaning service, designed to breathe new life into your concrete surfaces. In this blog post, we'll explore the importance of professional concrete cleaning and how our expert team can help you achieve a pristine appearance for your property.

The Importance of Concrete Cleaning

Concrete surfaces, such as driveways, walkways, and patios, are often the first areas that visitors encounter when they arrive at your property. Over time, these surfaces can accumulate dirt, grime, and unsightly stains, detracting from the overall aesthetics of your home or business. Not only does this create an uninviting atmosphere, but it can also lead to premature deterioration of your concrete surfaces. Regular concrete cleaning is essential to maintain both the appearance and longevity of these areas.

At Bluegrass Soft Wash, we understand the challenges that come with maintaining concrete surfaces. That's why we have developed a specialized Concrete Cleaning service that utilizes state-of-the-art soft washing techniques and equipment. Our team of experienced professionals is trained to tackle even the toughest stains and dirt buildup, ensuring that your concrete surfaces are restored to their original beauty.

The Benefits of Our Concrete Cleaning Service

1. Enhanced Curb Appeal:

First impressions matter, and a clean, well-maintained concrete surface can significantly enhance the curb appeal of your property. Our Concrete Cleaning service eliminates unsightly stains, dirt, and grime, leaving your surfaces looking fresh and inviting. This enhanced appearance can increase the perceived value of your property and create a welcoming atmosphere for visitors.

2. Extended Lifespan of Concrete Surfaces:

Dirt, grime, and other contaminants can cause significant damage to your concrete surfaces over time. These substances can penetrate the pores of the concrete, leading to cracks, chips, and other forms of deterioration. By regularly cleaning your concrete surfaces, you can prevent this damage and extend the lifespan of your investment. Our professional cleaning service removes these harmful substances, ensuring that your concrete remains durable and resilient for years to come.

3. Improved Safety:

Slippery or uneven concrete surfaces can pose a significant safety risk to you, your family, and your visitors. Algae, moss, and other organic growth can create slick patches, increasing the likelihood of slips and falls. Our Concrete Cleaning service eliminates these hazards, providing a safer environment for everyone who walks on your concrete surfaces.

4. Time and Cost Savings:

Attempting to clean your concrete surfaces on your own can be a time-consuming and labor-intensive process. It often requires specialized equipment and cleaning solutions that may not be readily available to the average homeowner. By entrusting your concrete cleaning needs to the professionals at Bluegrass Soft Wash, you can save valuable time and effort. Additionally, our efficient and thorough approach can help you avoid costly repairs or replacements in the future, as regular cleaning prevents premature deterioration.

Our Commitment to Excellence

At Bluegrass Soft Wash, we are dedicated to providing our customers with the highest level of service and satisfaction. We take pride in our 5-star rating, which reflects our commitment to excellence and customer-centric approach. When you choose our Concrete Cleaning service, you can expect:

1. Free Quotes:

We believe in transparency and honesty. That's why we offer free quotes for our services, allowing you to make informed decisions without any hidden costs or surprises.

2. Expert Professionals:

Our team consists of highly skilled and experienced professionals who have undergone extensive training in the latest soft washing techniques and safety protocols. They possess the knowledge and expertise necessary to tackle any concrete cleaning challenge effectively.

3. Efficient and Reliable Service:

We understand the value of your time, which is why we prioritize efficiency in all our services. Our team arrives promptly, fully equipped with the necessary tools and equipment, and works diligently to complete the job within the scheduled timeframe. You can rely on us to deliver exceptional results without any unnecessary delays.

4. Thorough Cleaning:

We believe in going above and beyond to ensure that every inch of your concrete surfaces is thoroughly cleaned. Our state-of-the-art soft washing equipment allows us to remove even the most stubborn stains and dirt buildup, leaving your surfaces spotless and rejuvenated.

5. Satisfaction Guaranteed:

Your satisfaction is our top priority. We stand behind the quality of our work and are committed to delivering results that exceed your expectations. If for any reason you are not completely satisfied with our Concrete Cleaning service, we will work tirelessly to make it right.

Transforming Your Space

At Bluegrass Soft Wash, we understand that the appearance of your property is a reflection of your pride and dedication to maintaining a beautiful and welcoming environment. Our Concrete Cleaning service is just one of the many ways we can help you transform your space and enhance its overall appeal.

In addition to concrete cleaning, we offer a wide range of exterior cleaning services. From soft washing your siding and roof to pressure washing your decks and fences, we have the expertise and equipment to tackle any project. Our comprehensive approach ensures that every aspect of your property is well-maintained and visually appealing.

Why Choose Bluegrass Soft Wash?

When it comes to choosing a company for your concrete cleaning needs in Lexington Kentucky, Bluegrass Soft Wash stands out from the rest. Here's why:

1. Local Expertise:

As a locally owned and operated company, we have a deep understanding of the unique challenges and requirements of properties in the Lexington area. We tailor our services to meet the specific needs of our community, ensuring that you receive the best possible results.

2. Proven Track Record:

Our 5-star rating is a testament to our commitment to excellence and customer satisfaction. We have a proven track record of delivering exceptional results and building long-lasting relationships with our clients.

3. Comprehensive Services:

We offer a wide range of exterior cleaning services, making us your one-stop solution for all your property maintenance needs. From concrete cleaning to soft washing, we have the expertise and equipment to handle any project, big or small.

4. Customer-Centric Approach:

At Bluegrass Soft Wash, we prioritize our customers' needs and satisfaction above all else. We take the time to listen to your concerns, answer your questions, and provide personalized solutions that meet your unique requirements.

Maintaining the appearance and integrity of your concrete surfaces is essential for preserving the beauty and value of your property. At Bluegrass Soft Wash, we are dedicated to providing top-quality Concrete Cleaning services that deliver exceptional results. Our expert team, state-of-the-art equipment, and commitment to customer satisfaction set us apart as the leading choice for property owners in Lexington Kentucky.

Don't let dirty and stained concrete surfaces detract from the appeal of your home or business. Contact Bluegrass Soft Wash today to schedule your free quote and experience the transformative power of our Concrete Cleaning service. Let us help you revive your concrete surfaces, enhance your property's curb appeal, and create a welcoming environment that you can be proud of.

Remember, at Bluegrass Soft Wash, we're about reviving every corner of your property's exterior with our efficient, reliable, and thorough touch. Trust us to be your partner in maintaining a beautiful and inviting property. Reach out now and let's make your concrete surfaces sparkle like new!

1. What exactly does your concrete cleaning service involve?

Our concrete cleaning service involves using high-pressure washing techniques to remove dirt, grime, mildew, and other unsightly stains from your concrete surfaces. We're thorough in our approach, ensuring we not only clean the surface but also help protect it from future damage.

2. How often should we have our concrete cleaned?

We recommend having your concrete cleaned at least once a year to maintain its appearance and longevity. However, if your concrete is in an area with high foot traffic or is prone to accumulating dirt quickly, you might need our services more frequently.

3. Can you remove oil stains from our driveway?

Yes, we can! Oil stains are a common issue we deal with. We've got the right equipment and cleaning solutions to tackle those stubborn oil stains and get your driveway looking as good as new.

4. Is your concrete cleaning process safe for our pets and plants?

Absolutely! We're mindful of the environment and your home's safety. Our cleaning solutions are eco-friendly, and we take great care to ensure that your pets and plants are not harmed during the cleaning process. We're all about being efficient, reliable, and thorough, but never at the expense of your home's safety.

5. How long does the concrete cleaning process take?

The duration of the cleaning process depends on the size of the area and the extent of the dirt and staining. Generally, we can complete most residential jobs within a few hours. We'll give you a more accurate time estimate when we provide you with your free quote.

pressure washingconcrete cleaning

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