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TERMS AND CONDITIONS

At Bluegrass Soft Wash, we want all our clients to understand our service expectations. It is important to be fully informed on the services and our expectations. Please review and let us know if you have any questions or concerns about any information contained in our agreement. We will require you to verify that you read and understood the terms and conditions agreement before any work is done.

BINDING AGREEMENT

These terms and conditions serve as a binding agreement between the property owner, hereby identified as “client” and Bluegrass Soft Wash and its owners, employees, and subcontractors, hereby identified as “company,” for the execution or services in exchange for payment for residential or commercial exterior cleaning services to include pressure washing and non-pressure washing. The services that Bluegrass Soft Wash provide to you are subject to the following terms and we reserve the right to update the terms and conditions any time without notice to you. You can review the Terms and conditions by clicking on the Terms and conditions links via our website, email communications or any other communications such as estimate or invoice links.

AUTHORIZATIONS:

Client agrees to allow company on the property for the purposes of completing cleaning services requested. Client understands that the cleaning service will be completed in the timeframe given during the estimate. Due to unforeseen circumstances such as bad weather, the cleaning service may need to be moved to the next available business day. Client understands that the company will do their best to accommodate for a quick reschedule but have to work around other scheduled clients and weather. Company also has the permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.

Client agrees to allow company to utilize their residential water source via outdoor spigot, which will be turned on and easily accessible on the date of service. If on well water, or if in an area with low water pressure or volume, client agrees to inform the company and will avoid using any water during the cleaning service. If clients water source is not sufficient for cleaning service, they must inform the company so they can adequately prepare to bring water with them to cover required flow. Bluegrass Soft Wash does not hook up to the homeowner’s power as our equipment is powered by our own systems or ran on gas. We do require that all outside electrical outlets and fixtures are shut off before arrival to complete washing service. The only hookup is to your homes spigot for water and the only item to be touched by the crew members. Crew members are to inspect any spigot previous to cleaning to ensure there is no damage to area and inspection after. Per their required training, they must take before and after photos. Bluegrass Soft Wash will not be held accountable for previously damaged spigots. Client will be informed of any previously noted damage. Bluegrass Soft Wash will not be held accountable for any issues within or outside the home that is not related to the cleaning service.

RISKS AND RELEASES OF LIABILITY ACKNOWLEDGEMENT

Bluegrass Soft Wash technicians are well trained in the equipment used in the cleaning industry and take extreme precautions in making sure the company does not cause harm to your investment. Bluegrass Soft Wash uses safe techniques with the use of low pressure on delicate surfaces such as siding. However, damage can still occur to any delicate surface due to poor maintenance, neglect to the property and or low grade building materials. Routine maintenance per manufacture’s recommendations on the homes surfaces, should be implemented by homeowners to avoid any potential defects. Prior to washing the home any areas of concern need to be addressed by the homeowner to insure a watertight seal. This will prevent damage from occurring. The homeowner assumes all the risks and takes responsibility for any damage that occurs due to improper maintenance.

On the date of service, the company will note any pre-existing damage on the field hand checklist sheet with the client and have them sign. If client is unable to sign at time of noted damage, the company will note the absence on the field hand check list sheet and take photos of noted damage. Homeowner will have to sign off on the checklist sheet to note they have been informed of any damage once work is complete. If homeowner is unavailable at time of completion, the office manager will notify client of any damage before work along with supporting documentation. If any new damage is found during the cleaning process, the company will cease all cleaning efforts until the client can see the damage and acknowledge its existence.

Client understands that the company has set procedures to ensure plant life around the area of cleaning is protected. Client understands that their wash could be scheduled during midday sun and there could be potential for leaf burn as water can get on and around the plant during the cleaning process. If any issues arise with plant life around the area of cleaning, the company will evaluate to see if plant life suffered from leaf burn and will recover or if it has been killed. Company will then determine plan of action after evaluation of plant life.

ON THE DAY OF THE SERVICE:

  • Please have a water spigot activated and accessible

  • Please have all windows and doors shut tightly

  • Please ensure you shut off all outside electrical outlets and fixtures at breaker box prior to arrival

  • Please have all pets inside before and during cleaning

  • Please clear the work areas of all items and remove all sensitive materials from the areas being washed such as flags, doormats, and vehicles

  • Please avoid using water during the cleaning service to ensure no loss of pressure or volume

  • Please move ALL items (furniture, tables, grills, cars etc.) away from the house at least 15 feet

HOUSE WASH ACKNOWLEDGEMENT

Client understands that any blemish or flaw or any existing oxidation will be more noticeable after cleaning. Vinyl sided homes that have not been maintained or has contact sun exposure will be susceptible to oxidation. Signs of oxidation are as follows: chalky white powder on siding and the clear luster removed. Please understand if your home suffers from oxidation, you may see this difference after a cleaning. When home is covered with debris, those blemishes may not stand out as much as it would be after it has been cleaned. Most of the time those issues are pointed out to the client during estimate inspection or during cleaning process. Client understands that company may not find every flaw and is not reliable if it is more noticeable after wash unless it is found to be of negligence on company end. Client also understands if we do a site unseen estimate based off provided photos or use of Eagle eye software, that we will not be able to note any flaws in exterior surfaces. If we do a site unseen estimate, client understands we are not reliable for any unacknowledged flaw and will do our best to point this out at date of cleaning. Client also understands that our cleaning solution is specifically designed for our cleaning services and it will not cause any discoloration or damage to the siding. Client understands that they must shut off all outside electrical outlets and fixtures at the breaker box prior to service.

ROOF CLEAN ACKNOWLEDGEMENT

When the company completes a roof wash service, client understands that all roofs react to our solution differently and results will vary. Our solution is guaranteed to completely kill any damaging growths such as algae, moss, or lichen. Client understands that the roof will show results of a cleaning but in some instances, it may take more time to completely remove the dead growths. This happens due to many factors such as age of roof, type of shingle, location, and the amount of buildup. It is understood that there is potential to have some light brown areas that remain after treatment. These light brown areas are dead algae which previous to treatment were black streaks. If this occurs, client understands it will take some time for the remaining dead algae to come off with assistance of natural elements such as sun exposure and rain. We request clients wait 6 to 8 weeks for the brown areas to fade. If after 6 to 8 weeks, the brown areas remain, we request you contact us immediately so we can come physically view the area to appropriately determine the next step. If roof has moss or lichen growth it will take some time for those to completely fall off. Since we do not use high pressure, we let our solution do the work. If the growth is deep into the shingle it will take time for it to remove. Those growths will turn white when treated with our solution. The client understands that the growths will dry out and fall off as the natural elements such as wind and rain assist with the removal process. If after 6 to 8 weeks the growths remain, we request client reaches out to company. We will then do onsite assessment to determine next step. Client also understands that our cleaning solution is specifically designed for our cleaning services, and it will not cause any discoloration or damage to the roof.

CONTENT RELEASE & USE

Client agrees to allow Bluegrass Soft Wash to utilize any photos, videos, reviews or descriptions of the property in the context of advertising for the company. The company will use these photos, videos or descriptions without any compensation to the client. The media will be solely used for advertising and training purposes. The client agrees not to seek punitive action in a civil court or law regarding the use of the above media. We will not include sensitive information such as addresses or names.

IF ANY DAMAGE OCCURS

Bluegrass Soft Wash will be obligated under our terms and conditions for any damage that was a direct result of operator error, negligence, or willful misconduct. Damages must be discovered and reported to Bluegrass Soft Wash within 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option in repairing or contracting repair to any damages that was result of negligence.

Payment is due upon completion of work unless other arrangements were made between the client and company. If a different arrangement occurs, this will be documented and signed by both parties. We accept forms of payment to include cash or check.

If client and company have a net 30 days’ payment schedule, client must have payment submitted to company by 30-day grace period. Any invoice or scheduled payment that is past due 30 days after date of agreement, is subject to a 20% late fee. If payment is not received within 60 days past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Within 60 days of past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Any legal fees incurred will be added to unpaid balance of the client. Bluegrass Soft Wash also reserves the right to refuse to continue business with a client who is currently past due, or who has been 60+ days past due more than once.

ACCEPTANCE OF TERMS

By accepting an estimate, the client agrees to all the terms and conditions in this agreement. You authorize Bluegrass Soft Wash to do the work as specified on the estimate. You release our company from property damage unless it is caused by negligence or willful misconducts. Bluegrass Soft Wash is not responsible for damage to loose siding, paint, wood, trim or windows that was previously noted as damage or found during the pre-inspection walk through.

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End-of-Year Maintenance: The Benefits of Pressure Washing Your Business

December 28, 202412 min read

As the year draws to a close in Lexington, Kentucky, business owners are making their final preparations for the holiday season and the new year ahead. Among the essential maintenance tasks that shouldn't be overlooked is professional pressure washing. At Bluegrass Soft Wash, we understand that your business's appearance plays a crucial role in attracting and retaining customers. Let's explore why end-of-year pressure washing is a smart investment for your business.

Why End-of-Year Pressure Washing Matters

The beautiful bluegrass region experiences all four seasons, each leaving its distinct mark on commercial buildings. Throughout the year, your business's exterior accumulates layers of dirt, grime, pollen, and various environmental contaminants that can significantly impact your property's appearance and structural integrity. The fall season in Lexington presents unique challenges, with falling leaves and organic debris accumulating in corners and crevices. As winter approaches, the threat of salt and de-icing materials can potentially cause lasting damage to your property's surfaces if not properly addressed. Professional pressure washing before winter sets in serves as a crucial protective measure for your investment while ensuring your business maintains its professional appearance during the bustling holiday shopping season. This timely maintenance not only preserves your property but also demonstrates your commitment to maintaining high standards of cleanliness and professionalism.

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Enhancing Your Business's Curb Appeal

In today's competitive business landscape, first impressions can make or break potential customer relationships. A clean, well-maintained exterior sends a powerful message about your attention to detail and commitment to excellence. In Lexington's vibrant business environment, maintaining an impeccable storefront can significantly differentiate your establishment from competitors. Professional pressure washing does more than simply remove surface dirt - it reveals the true character and beauty of your building's architecture, creating an inviting atmosphere that draws customers in. Clean windows sparkle, brick and stone surfaces regain their natural beauty, and even the smallest architectural details become more prominent when freed from accumulated grime. This enhanced curb appeal can be particularly impactful during the holiday season when foot traffic increases and potential customers are making split-second decisions about which businesses to patronize.

Creating a Healthier Environment

Professional pressure washing from Bluegrass Soft Wash contributes significantly to creating a healthier environment for both employees and customers. The exterior surfaces of commercial buildings in Lexington are constantly exposed to a variety of contaminants that can impact air quality and overall health. Mold and mildew, which thrive in Kentucky's humid climate, can trigger allergic reactions and respiratory issues if left unchecked. Regular pressure washing effectively removes these harmful organisms along with accumulated pollens, air pollution residue, and other biological hazards. This is particularly crucial for businesses located in high-traffic areas of Lexington, where vehicle emissions and urban pollutants tend to accumulate more rapidly on building surfaces. By maintaining a clean exterior through professional pressure washing, you're not just improving appearances – you're actively contributing to the well-being of everyone who visits or works at your establishment.

Preparing for Holiday Foot Traffic

The holiday season in Lexington brings a significant increase in customer foot traffic, making safety and cleanliness paramount concerns for business owners. Winter weather conditions can create hazardous situations on walkways and entrances, particularly when combined with accumulated dirt and grime. Professional pressure washing from Bluegrass Soft Wash thoroughly cleanses these high-traffic areas, removing potentially dangerous substances such as algae growth that becomes particularly slippery when wet. Oil and grease stains in parking areas, accumulated gum on sidewalks, and residual salt from previous winter seasons are all effectively eliminated through professional cleaning. This comprehensive approach to exterior maintenance not only enhances safety but also demonstrates your commitment to providing a secure and welcoming environment for your customers during the busiest shopping season of the year.

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Professional Expertise from Bluegrass Soft Wash

At Bluegrass Soft Wash, we bring years of specialized experience in commercial pressure washing to every project. Our deep understanding of Lexington's unique climate challenges and building materials allows us to provide superior cleaning results while protecting your property. We've developed comprehensive cleaning protocols that take into account the specific needs of different surface materials, from delicate stonework to durable concrete. Our team stays current with industry best practices and equipment innovations, ensuring that we deliver the most effective and efficient cleaning solutions available. We understand that minimizing business disruption is crucial, so we carefully plan each project to work around your schedule and customer traffic patterns. This professional expertise extends beyond the actual cleaning process to include detailed property assessments and customized maintenance recommendations that help protect your investment throughout the year.

Customized Solutions for Your Business

Every business in Lexington has its own unique set of challenges when it comes to exterior maintenance. Local environmental factors, building age and materials, business type, and traffic patterns all play crucial roles in determining the most effective cleaning approach. At Bluegrass Soft Wash, we begin each project with a thorough assessment of your property's specific needs. This detailed evaluation considers factors such as the building's exposure to elements, previous maintenance history, and any particular problem areas that require special attention. We then develop a customized cleaning plan that addresses these specific challenges while ensuring the long-term protection of your property. This tailored approach might include varying pressure levels for different surfaces, specialized cleaning solutions for specific types of stains, and strategic timing to minimize impact on your business operations.

Environmental Responsibility and Sustainable Practices

At Bluegrass Soft Wash, our commitment to environmental responsibility shapes every aspect of our service delivery. We understand that businesses in Lexington are increasingly conscious of their environmental impact, and we've developed our pressure washing services to meet these concerns while maintaining superior cleaning effectiveness. Our cleaning solutions are carefully selected for their biodegradability and minimal environmental impact, yet they remain powerful enough to tackle the toughest cleaning challenges. We utilize advanced water reclamation systems that minimize water waste and prevent contaminated runoff from entering local waterways. Our equipment is selected not only for its cleaning power but also for its water efficiency, ensuring that we conserve this valuable resource while delivering exceptional results. This commitment to environmental stewardship extends to our waste disposal practices, where we ensure that all cleaning byproducts are handled and disposed of in accordance with local and federal regulations.

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Cost-Effective Investment in Your Property

Professional pressure washing from Bluegrass Soft Wash represents a strategic investment in your property's long-term value and maintenance. When compared to the potential costs of repairs and renovations caused by neglected exterior maintenance, regular professional cleaning proves to be remarkably cost-effective. The removal of corrosive substances and harmful organic growth prevents premature aging of building materials, potentially extending their lifespan by years. Clean exterior surfaces can also contribute to improved energy efficiency, as dirt and grime can impact the reflective properties of building materials and affect internal temperature regulation. Beyond these direct cost savings, the enhanced curb appeal and professional appearance achieved through regular pressure washing can contribute to increased customer traffic and business revenue. The overall return on investment becomes particularly apparent when considering the comprehensive benefits of maintaining a clean, attractive business exterior in Lexington's competitive market.

Service Coverage and Accessibility

Bluegrass Soft Wash's commitment to serving the Lexington business community extends throughout the greater metropolitan area and surrounding regions. We understand that different business districts and locations present unique challenges and requirements. Whether your business is located in the historic downtown area, suburban shopping centers, or industrial parks, our team has the experience and equipment to address your specific needs. We pride ourselves on being accessible and responsive to our clients, offering flexible scheduling options to accommodate various business hours and operational requirements. Our service area coverage ensures that businesses throughout the region can benefit from our professional expertise and commitment to quality. We maintain the flexibility to handle both regular maintenance schedules and emergency cleaning situations, ensuring that our clients have access to professional pressure washing services whenever they're needed.

Planning for Year-Round Success

Maintaining a clean and professional exterior appearance isn't just about end-of-year maintenance – it's about establishing a comprehensive approach to property care that supports your business success throughout the year. In Lexington's variable climate, each season brings its own challenges to exterior maintenance. Our team at Bluegrass Soft Wash works with clients to develop scheduled maintenance plans that address these seasonal challenges proactively. We provide detailed guidance on identifying potential issues before they become major problems, and we offer recommendations for maintaining your property's appearance between professional cleanings. This strategic approach to exterior maintenance helps ensure that your business consistently presents a professional image to customers while protecting your property investment for the long term.

Making the Right Choice for Your Business

Selecting the right pressure washing service provider is a crucial decision that can significantly impact your business's appearance and property maintenance. In Lexington's diverse business environment, it's essential to work with a company that understands local challenges and has a proven track record of excellence. Bluegrass Soft Wash brings together industry expertise, local knowledge, and a commitment to customer satisfaction that sets us apart in the market. Our team's extensive experience with various building materials and architectural styles enables us to provide services that not only clean but also protect your property. We understand that each business has unique needs and schedules, and we pride ourselves on our ability to work flexibly while maintaining the highest standards of service quality. Our dedication to using the latest equipment and techniques ensures that your property receives the most effective and efficient cleaning services available.

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The Impact on Customer Experience

The cleanliness of your business exterior plays a vital role in shaping the overall customer experience. In today's competitive marketplace, customers have countless options, and their decision to choose your business often begins before they even step through the door. A professionally maintained exterior creates an immediate positive impression that suggests attention to detail and quality service. This is particularly important in Lexington's growing business community, where customer expectations continue to rise. Clean walkways, spotless windows, and well-maintained building facades contribute to a welcoming atmosphere that encourages customers to enter and return. The psychological impact of a clean, well-maintained business exterior extends beyond immediate visual appeal – it builds trust and credibility with your customer base.

As we approach the end of the year, now is the perfect time to invest in professional pressure washing services for your business. The holiday season presents an ideal opportunity to showcase your business at its best, and starting the new year with a clean, well-maintained exterior sets a positive tone for the months ahead. At Bluegrass Soft Wash, we're dedicated to helping Lexington businesses maintain their professional appearance and protect their property investments through expert pressure washing services. Our team is ready to develop a customized cleaning solution that meets your specific needs and schedule. Contact us today to schedule a consultation and learn more about how our professional pressure washing services can benefit your business. Let us help you make a lasting impression on your customers and protect your property investment for years to come. Remember, in the competitive Lexington business environment, every advantage counts – and a clean, well-maintained exterior is an advantage you can't afford to overlook.

Don't wait until the winter weather takes its toll on your property. Contact Bluegrass Soft Wash now to schedule your professional pressure washing service and ensure your business looks its best throughout the holiday season and into the new year. Your commitment to maintaining a clean, professional appearance will pay dividends in customer satisfaction and property preservation for years to come.

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1. Q: How often should I have my business exterior professionally pressure washed?

A: In Lexington's climate, we recommend at least twice yearly, with additional services as needed. End-of-year cleaning is particularly important before winter weather arrives, and spring cleaning helps remove winter's accumulated dirt and salt residue.

2. Q: Is professional pressure washing worth the investment for my business?

A: Yes, professional pressure washing is cost-effective as it prevents expensive repairs, extends the life of building materials, enhances curb appeal, and helps maintain property value. It's also crucial for creating a positive first impression that can impact customer decisions.

3. Q: Will pressure washing damage my building's exterior?

A: When performed by professionals like Bluegrass Soft Wash, pressure washing is completely safe for your building. We use appropriate pressure levels and specialized cleaning solutions for different surfaces, ensuring effective cleaning without damage.

4. Q: How long does a professional pressure washing service take?

A: The duration varies depending on your property's size and condition, but most commercial properties can be completed in one day. We schedule services to minimize disruption to your business operations.

5. Q: Are your cleaning solutions environmentally friendly?

A: Yes, we use biodegradable cleaning solutions that are both environmentally responsible and highly effective. Our processes include water conservation measures and proper runoff management to protect the local environment.

6. Q: What areas of my business can be pressure washed?

A: We can clean all exterior surfaces including walls, sidewalks, parking areas, awnings, dumpster areas, and building facades. Each surface receives appropriate treatment with suitable pressure levels and cleaning solutions.

7. Q: How do weather conditions affect pressure washing services?

A: While we can work in most weather conditions, optimal results are achieved during dry, moderate weather. We schedule services accordingly and work with you to find the best timing for your business.

8. Q: What makes professional pressure washing better than DIY cleaning?

A: Professional services offer commercial-grade equipment, appropriate cleaning solutions, expert knowledge of different surfaces, and proper safety measures. This ensures better results and prevents potential damage from improper cleaning techniques.

9. Q: How can I maintain my property's appearance between professional cleanings?

A: We provide guidance for basic maintenance between services, including regular sweeping, prompt attention to spills or stains, and monitoring for any developing issues that might require attention.

10. Q: Do you offer maintenance plans for regular cleaning?

A: Yes, we offer customized maintenance plans tailored to your business's specific needs. These plans can include scheduled cleanings throughout the year and special services as needed, helping you maintain a consistently professional appearance.

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Bluegrass Soft Wash

106 West Vine Street Suite 401

Lexington, Kentucky 40507

Phone: 502-370-1909

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