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TERMS AND CONDITIONS

At Bluegrass Soft Wash, we want all our clients to understand our service expectations. It is important to be fully informed on the services and our expectations. Please review and let us know if you have any questions or concerns about any information contained in our agreement. We will require you to verify that you read and understood the terms and conditions agreement before any work is done.

BINDING AGREEMENT

These terms and conditions serve as a binding agreement between the property owner, hereby identified as “client” and Bluegrass Soft Wash and its owners, employees, and subcontractors, hereby identified as “company,” for the execution or services in exchange for payment for residential or commercial exterior cleaning services to include pressure washing and non-pressure washing. The services that Bluegrass Soft Wash provide to you are subject to the following terms and we reserve the right to update the terms and conditions any time without notice to you. You can review the Terms and conditions by clicking on the Terms and conditions links via our website, email communications or any other communications such as estimate or invoice links.

AUTHORIZATIONS:

Client agrees to allow company on the property for the purposes of completing cleaning services requested. Client understands that the cleaning service will be completed in the timeframe given during the estimate. Due to unforeseen circumstances such as bad weather, the cleaning service may need to be moved to the next available business day. Client understands that the company will do their best to accommodate for a quick reschedule but have to work around other scheduled clients and weather. Company also has the permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.

Client agrees to allow company to utilize their residential water source via outdoor spigot, which will be turned on and easily accessible on the date of service. If on well water, or if in an area with low water pressure or volume, client agrees to inform the company and will avoid using any water during the cleaning service. If clients water source is not sufficient for cleaning service, they must inform the company so they can adequately prepare to bring water with them to cover required flow. Bluegrass Soft Wash does not hook up to the homeowner’s power as our equipment is powered by our own systems or ran on gas. We do require that all outside electrical outlets and fixtures are shut off before arrival to complete washing service. The only hookup is to your homes spigot for water and the only item to be touched by the crew members. Crew members are to inspect any spigot previous to cleaning to ensure there is no damage to area and inspection after. Per their required training, they must take before and after photos. Bluegrass Soft Wash will not be held accountable for previously damaged spigots. Client will be informed of any previously noted damage. Bluegrass Soft Wash will not be held accountable for any issues within or outside the home that is not related to the cleaning service.

RISKS AND RELEASES OF LIABILITY ACKNOWLEDGEMENT

Bluegrass Soft Wash technicians are well trained in the equipment used in the cleaning industry and take extreme precautions in making sure the company does not cause harm to your investment. Bluegrass Soft Wash uses safe techniques with the use of low pressure on delicate surfaces such as siding. However, damage can still occur to any delicate surface due to poor maintenance, neglect to the property and or low grade building materials. Routine maintenance per manufacture’s recommendations on the homes surfaces, should be implemented by homeowners to avoid any potential defects. Prior to washing the home any areas of concern need to be addressed by the homeowner to insure a watertight seal. This will prevent damage from occurring. The homeowner assumes all the risks and takes responsibility for any damage that occurs due to improper maintenance.

On the date of service, the company will note any pre-existing damage on the field hand checklist sheet with the client and have them sign. If client is unable to sign at time of noted damage, the company will note the absence on the field hand check list sheet and take photos of noted damage. Homeowner will have to sign off on the checklist sheet to note they have been informed of any damage once work is complete. If homeowner is unavailable at time of completion, the office manager will notify client of any damage before work along with supporting documentation. If any new damage is found during the cleaning process, the company will cease all cleaning efforts until the client can see the damage and acknowledge its existence.

Client understands that the company has set procedures to ensure plant life around the area of cleaning is protected. Client understands that their wash could be scheduled during midday sun and there could be potential for leaf burn as water can get on and around the plant during the cleaning process. If any issues arise with plant life around the area of cleaning, the company will evaluate to see if plant life suffered from leaf burn and will recover or if it has been killed. Company will then determine plan of action after evaluation of plant life.

ON THE DAY OF THE SERVICE:

Please have a water spigot activated and accessible
Please have all windows and doors shut tightly
Please ensure you shut off all outside electrical outlets and fixtures at breaker box prior to arrival
Please have all pets inside before and during cleaning
Please clear the work areas of all items and remove all sensitive materials from the areas being washed such as flags, doormats, and vehicles
Please avoid using water during the cleaning service to ensure no loss of pressure or volume
Please move ALL items (furniture, tables, grills, cars etc.) away from the house at least 15 feet

HOUSE WASH ACKNOWLEDGEMENT

Client understands that any blemish or flaw or any existing oxidation will be more noticeable after cleaning. Vinyl sided homes that have not been maintained or has contact sun exposure will be susceptible to oxidation. Signs of oxidation are as follows: chalky white powder on siding and the clear luster removed. Please understand if your home suffers from oxidation, you may see this difference after a cleaning. When home is covered with debris, those blemishes may not stand out as much as it would be after it has been cleaned. Most of the time those issues are pointed out to the client during estimate inspection or during cleaning process. Client understands that company may not find every flaw and is not reliable if it is more noticeable after wash unless it is found to be of negligence on company end. Client also understands if we do a site unseen estimate based off provided photos or use of Eagle eye software, that we will not be able to note any flaws in exterior surfaces. If we do a site unseen estimate, client understands we are not reliable for any unacknowledged flaw and will do our best to point this out at date of cleaning. Client also understands that our cleaning solution is specifically designed for our cleaning services and it will not cause any discoloration or damage to the siding. Client understands that they must shut off all outside electrical outlets and fixtures at the breaker box prior to service.

ROOF CLEAN ACKNOWLEDGEMENT

When the company completes a roof wash service, client understands that all roofs react to our solution differently and results will vary. Our solution is guaranteed to completely kill any damaging growths such as algae, moss, or lichen. Client understands that the roof will show results of a cleaning but in some instances, it may take more time to completely remove the dead growths. This happens due to many factors such as age of roof, type of shingle, location, and the amount of buildup. It is understood that there is potential to have some light brown areas that remain after treatment. These light brown areas are dead algae which previous to treatment were black streaks. If this occurs, client understands it will take some time for the remaining dead algae to come off with assistance of natural elements such as sun exposure and rain. We request clients wait 6 to 8 weeks for the brown areas to fade. If after 6 to 8 weeks, the brown areas remain, we request you contact us immediately so we can come physically view the area to appropriately determine the next step. If roof has moss or lichen growth it will take some time for those to completely fall off. Since we do not use high pressure, we let our solution do the work. If the growth is deep into the shingle it will take time for it to remove. Those growths will turn white when treated with our solution. The client understands that the growths will dry out and fall off as the natural elements such as wind and rain assist with the removal process. If after 6 to 8 weeks the growths remain, we request client reaches out to company. We will then do onsite assessment to determine next step. Client also understands that our cleaning solution is specifically designed for our cleaning services, and it will not cause any discoloration or damage to the roof.

CONTENT RELEASE & USE

Client agrees to allow Bluegrass Soft Wash to utilize any photos, videos, reviews or descriptions of the property in the context of advertising for the company. The company will use these photos, videos or descriptions without any compensation to the client. The media will be solely used for advertising and training purposes. The client agrees not to seek punitive action in a civil court or law regarding the use of the above media. We will not include sensitive information such as addresses or names.

IF ANY DAMAGE OCCURS

Bluegrass Soft Wash will be obligated under our terms and conditions for any damage that was a direct result of operator error, negligence, or willful misconduct. Damages must be discovered and reported to Bluegrass Soft Wash within 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option in repairing or contracting repair to any damages that was result of negligence.

Payment is due upon completion of work unless other arrangements were made between the client and company. If a different arrangement occurs, this will be documented and signed by both parties. We accept forms of payment to include cash or check.

If client and company have a net 30 days’ payment schedule, client must have payment submitted to company by 30-day grace period. Any invoice or scheduled payment that is past due 30 days after date of agreement, is subject to a 20% late fee. If payment is not received within 60 days past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Within 60 days of past due, Bluegrass Soft Wash reserves the right to file a civil claim and collect outstanding debt. Any legal fees incurred will be added to unpaid balance of the client. Bluegrass Soft Wash also reserves the right to refuse to continue business with a client who is currently past due, or who has been 60+ days past due more than once.

ACCEPTANCE OF TERMS

By accepting an estimate, the client agrees to all the terms and conditions in this agreement. You authorize Bluegrass Soft Wash to do the work as specified on the estimate. You release our company from property damage unless it is caused by negligence or willful misconducts. Bluegrass Soft Wash is not responsible for damage to loose siding, paint, wood, trim or windows that was previously noted as damage or found during the pre-inspection walk through.

pressure washing, soft washing, Lexington Kentucky

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Bluegrass Soft Wash: Lexington’s Trusted Partner for Exterior Cleaning

Pressure Washing Services| House Washing

January 05, 2025•7 min read

Why Exterior Cleaning Is Essential for Lexington Homes

Exterior cleaning is vital for Lexington homes to combat the effects of the local climate. Regular roof cleaning and exterior cleaning services help prevent damage from mold, mildew, and algae growth, preserving the integrity of exterior materials. This maintenance enhances curb appeal, protects the investment, and reduces the risk of costly repairs in the long term.

Combatting the Effects of Lexington’s Climate on Your Home

Lexington's climate can be harsh on homes, leading to the growth of pollutants like mold, mildew, and algae. These elements can damage exterior surfaces, including roofs and patios, if not addressed promptly. Regular home cleaning through professional pressure washing services, such as Bluegrass Soft Wash, is essential to remove these harmful substances and protect the integrity of the property.

In Central Kentucky, seasonal changes can exacerbate the wear and tear on a home’s exterior. Homeowners should consider scheduling routine exterior cleaning to maintain their property’s appearance and value. By investing in these services, they can ensure their home remains a beautiful and welcoming space throughout the year:

Protects against mold and mildew growth
Enhances curb appeal
Preserves the lifespan of exterior materials
Reduces the risk of costly repairs

Prevent Damage from Mold, Mildew, and Algae Growth

Preventing damage from mold, mildew, and algae growth is crucial for maintaining the beauty and integrity of Lexington homes. These harmful substances can thrive on wood surfaces, including decks and siding, leading to deterioration over time. By utilizing professional exterior cleaning services by Bluegrass Soft Wash, homeowners can effectively remove these threats, ensuring their property remains visually appealing and structurally sound.

Regular exterior cleaning not only enhances curb appeal but also protects the investment homeowners have made in their properties. Customers can benefit from a free quote to assess their specific needs and schedule routine maintenance. This proactive approach helps extend the lifespan of exterior materials, allowing homeowners to enjoy their beautiful spaces without the worry of costly repairs due to neglect.

Preserve Your Home's Exterior Materials and Finishes

Preserving a home's exterior materials and finishes is essential for maintaining its overall beauty and value. Regular cleaning, especially for surfaces like fences and decks, prevents water damage and deterioration caused by mold and mildew. Homeowners can benefit from hiring a professional pressure washing company that uses environmentally friendly products to ensure that their property remains in top condition without harming the surrounding environment.

Investing in commercial exterior cleaning services not only enhances the appearance of a home but also extends the lifespan of its materials. By addressing issues like dirt buildup and algae growth, homeowners can protect their investments and avoid costly repairs down the line. A proactive approach to exterior maintenance can lead to a more inviting and well-kept property, ensuring that it stands out in the neighborhood:

Protects against water damage
Maintains the integrity of fences and decks
Utilizes environmentally friendly cleaning solutions
Enhances the overall curb appeal

Enhance Curb Appeal in Your Neighborhood

Enhancing curb appeal is essential for homeowners in Lexington, as it not only improves the overall look of a property but also increases its value. Professional house washing services can effectively remove dirt, mildew, and stains from surfaces like stucco, ensuring that homes stand out in the neighborhood. A clean exterior creates a welcoming atmosphere, making it more appealing to visitors and potential buyers alike.

In addition to house washing, hiring a skilled deck restoration company can significantly boost a home's appearance. For commercial properties, investing in commercial pressure washing services ensures that businesses maintain a professional image, attracting more customers and enhancing their reputation in the community.

Protect Your Investment for the Long Term

Investing in professional house cleaning services is a smart way to protect a homeowner's investment for the long term. Regular cleaning not only enhances the aesthetic appeal of a property but also prevents damage caused by mold, mildew, and dirt buildup. By scheduling seasonal cleaning services, especially during spring cleaning, homeowners can ensure their exteriors remain in excellent condition, ultimately saving money on costly repairs down the line.

Customer satisfaction is a key focus for professional cleaning services, as they aim to meet the specific needs of homeowners. By utilizing expert house cleaning techniques and environmentally friendly products, these services help maintain the integrity of exterior materials. This proactive approach to cleaning ensures that homes not only look beautiful but also retain their value over time:

Regular maintenance prevents costly repairs.
Enhances the overall appearance of the property.
Utilizes expert techniques for effective cleaning.

Advantages of Professional Exterior Cleaning Services

Professional exterior cleaning services from Bluegrass Soft Wash offer numerous advantages for homeowners in Lexington. They provide access to expertise in safe and effective cleaning methods, utilize advanced equipment for superior results, and save time and effort compared to DIY cleaning. Additionally, these services help avoid risks associated with ladder work and high-pressure tools while benefiting from eco-friendly cleaning solutions that promote cleanliness and protect siding from pests.

Access Expertise in Safe and Effective Cleaning Methods

Accessing expertise in safe and effective cleaning methods is crucial for homeowners looking to enhance their Lexington home's beauty. Professional exterior cleaning services utilize specialized techniques to remove algae, dirt, and grime from surfaces like brick and siding without causing damage. This knowledge ensures that the cleaning process not only improves curb appeal but also preserves the integrity of the materials, allowing homes to shine brightly in the neighborhood.

Utilize Advanced Equipment for Superior Results

Professional pressure washing tools effectively remove stubborn stains and debris from various surfaces, including driveways, patios, and siding. This specialized equipment ensures that even the toughest grime is eliminated, enhancing the overall appearance of a Lexington home.

Save Time and Effort Compared to DIY Cleaning

Choosing professional services saves homeowners significant time and effort. Many underestimate the work involved in cleaning surfaces like roofs and concrete driveways. Experts handle the cleaning efficiently, allowing homeowners to enjoy a well-maintained property without the hassle of managing the process themselves.

Avoid Risks Associated with Ladder Work and High-Pressure Tools

Using ladders and high-pressure tools for exterior cleaning can pose significant risks. Professional services like Bluegrass Soft Wash are equipped with the right tools and expertise to handle these tasks safely, ensuring effective cleaning without risking injury or damage.

Benefit From Eco-Friendly Cleaning Solutions

Eco-friendly cleaning solutions are tough on dirt yet gentle on surfaces and the environment. By choosing professional services, homeowners can protect their property and contribute to a healthier ecosystem.

1. Why is exterior cleaning important for homes in Lexington?

Exterior cleaning helps combat mold, mildew, algae, and dirt caused by Lexington's climate. It preserves your home's materials, enhances curb appeal, and prevents costly repairs.

2. How often should I schedule exterior cleaning for my home?

Experts recommend exterior cleaning at least once or twice a year, ideally during spring and fall, to maintain cleanliness and prevent long-term damage.

3. What surfaces can be cleaned with professional exterior cleaning services?

Professional exterior cleaning services can clean a variety of surfaces, including roofs, siding, driveways, walkways, decks, fences, and gutters.

4. Can exterior cleaning help increase my home’s value?

Yes! A clean and well-maintained exterior boosts curb appeal and makes your home more attractive to potential buyers, which can increase its resale value.

5. Is pressure washing safe for all surfaces?

Professionals use different techniques, such as soft washing for delicate surfaces and pressure washing for tougher ones, ensuring effective cleaning without causing damage.

6. What are the benefits of hiring a professional cleaning service like Bluegrass Soft Wash?

Professional services provide expertise, advanced equipment, eco-friendly cleaning solutions, and safe techniques, ensuring superior results while saving you time and effort.

7. Are the cleaning solutions used eco-friendly?

Yes, Bluegrass Soft Wash prioritizes environmentally friendly solutions that are tough on grime but gentle on surfaces and safe for the environment.

8. Why is gutter cleaning an important part of exterior maintenance?

Gutter cleaning prevents clogs, ensures proper water drainage, and protects your home’s roof, siding, and foundation from water damage.

9. What is the difference between DIY cleaning and professional exterior cleaning?

DIY cleaning often lacks the expertise, equipment, and techniques that professionals provide, which can result in incomplete cleaning or damage to your property. Professional services save time, deliver better results, and ensure safety.

10. How do I choose the right exterior cleaning service in Lexington?

Look for companies like Bluegrass Soft Wash with proper licensing, insurance, positive reviews, eco-friendly methods, and transparent pricing. Request a detailed quote and discuss your specific needs.

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